Saint John, E2L 4L1, NB,
Canada
City of Saint John Transportation Technographics
City of Saint John Transportation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Saint John Transportation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 City of Saint John Transportation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Saint John Transportation has purchased the following applications: Njoyn ATS for Recruiting, Applicant Tracking System in 2021, ClearRisk for Insurance Claims Management in 2014, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Saint John Transportation is running and its propensity to invest more and deepen its relationship with Njoyn , ClearRisk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Saint John Transportation revenues, which have grown to $161.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Saint John Transportation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Saint John Transportation Tech Stack and Enterprise Applications
City of Saint John Transportation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Njoyn | Legacy | Njoyn ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, City of Saint John Transportation deployed Njoyn ATS on its public website to centralize applicant intake and manage municipal hiring workflows. Njoyn ATS is being used as a Recruiting,Applicant Tracking System to capture applications, present job listings on the public careers page, and provide a candidate-facing application experience for the transportation organization within the City of Saint John, Canada.
The implementation centers on core applicant tracking functionality typical of the Recruiting,Applicant Tracking System category, including job posting and requisition publishing on the municipal site, online application capture, candidate profile and pipeline tracking, configurable hiring workflows, and built-in reporting and compliance features. Configuration emphasis appears to be on aligning application intake with City hiring approvals and reviewer roles, and on providing a stable web-facing candidate portal through the City careers page where Njoyn ATS surfaces vacancies and collects candidate data.
Operational ownership is positioned with municipal HR and hiring managers inside City of Saint John Transportation, with the deployment scoped to support transportation-specific recruitment within the 1400-employee municipal organization. Governance practices implied by the deployment include role-based access for recruiters and approvers, data capture consistent with public sector hiring processes, and centralized web delivery using Njoyn ATS to ensure consistent candidate experience across posted positions.
|
City of Saint John Transportation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearRisk | Legacy | ClearRisk | Insurance Claims Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, the City of Saint John Transportation implemented ClearRisk for Insurance Claims Management to centralize municipal incident and claims data. The implementation established a centralized incident and claims database with online submission and automated reporting to support municipal claims and risk workflows.
ClearRisk was configured to support Claims Management, Incident Intake and Analytics modules, aligning intake workflows with claims lifecycle management, evidence attachment and case tracking. The deployment included configurable approval flows and role based access controls to route incidents from frontline submission through claims adjudication and reporting.
Operational scope was focused on the Transportation function within the City of Saint John, standardizing incident intake and reporting across municipal operations. The implementation embedded ClearRisk analytics into governance and reporting processes, and the city reported a 50% reduction in annual claims costs, approximately $500,000, following rollout.
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City of Saint John Transportation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 City of Saint John Transportation implemented Microsoft 365 as its Collaboration platform, with Microsoft 365 presence surfaced on the City of Saint John website. The deployment targets municipal transportation operations within a broader city government environment, aligning Collaboration capabilities to support internal communication and document access for municipal staff and administrative functions.
The Microsoft 365 implementation centers on Collaboration capabilities common to the suite, including cloud email and calendaring, real-time chat and meetings, cloud file storage and SharePoint intranet style content management, and productivity applications that enable document co-authoring and workflow. Microsoft 365 is presented as the primary Collaboration application for day to day collaboration, information sharing, and content publishing that supports transportation staff workflows.
Operational coverage is oriented to City of Saint John Transportation staff and related administrative teams within the municipal organization of about 1,400 employees in Canada. Governance and administrative controls are implied by tenant level management practices typical of Collaboration deployments, including centralized administration and role based access patterns to manage municipal content and user access on Microsoft 365.
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City of Saint John Transportation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
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City of Saint John Transportation PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
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City of Saint John Transportation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
City of Saint John Transportation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City of Saint John Transportation
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Operations Manager, Public Works and Transportation Services | Manager | Supply Chain | ||||
| GIS Technologist | CXO | IT | ||||
| GIS Technologist | CXO | IT |
Apps Being Evaluated by City of Saint John Transportation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-18 | City of Saint John Transportation | Evaluated | CentralSquare | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations |