City of Santa Barbara
735 Anacapa Street,
Santa Barbara, 93101, CA,
United States
Santa Barbara, 93101, CA,
United States
1 805-963-0611
Government
City of Santa Barbara Technographics
City of Santa Barbara Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Santa Barbara and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 City of Santa Barbara employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Santa Barbara has purchased the following applications: Avenu BizLicenseOnline for Payment Processing in 2022, UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) for Workforce Management in 2019, Avenu Fund Accounting for Revenue Cycle Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Santa Barbara is running and its propensity to invest more and deepen its relationship with Avenu Insights & Analytics , UKG , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Santa Barbara revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Santa Barbara intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Santa Barbara Tech Stack and Enterprise Applications
City of Santa Barbara ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avenu Insights & Analytics | Legacy | Avenu BizLicenseOnline | Payment Processing | ERP | n/a | 2022 | 2023 |
In 2022 the City of Santa Barbara contracted Avenu Insights & Analytics to deploy Avenu BizLicenseOnline, a Payment Processing solution used to administer a new online business license portal. The portal was announced on November 30, 2022 and the system went live in January 2023 to support calendar-year renewals for city business tax filings.
The Avenu BizLicenseOnline implementation was configured to enable business owners to apply, renew, and pay business tax online, aligning application intake, renewal workflow automation, and payment capture within a single portal. Functional capabilities emphasized online application forms, renewal notices and schedules, and electronic payment processing and receipt delivery tied to the city business licensing lifecycle.
Operational scope covered the City of Santa Barbara finance and business licensing functions, delivering a finance business-licensing and payment-processing deployment in California aimed at improving customer service and streamlining online payments and renewals. Administrative access and municipal staff controls were provisioned to manage accounts, review submissions, and maintain licensing records through the Avenu BizLicenseOnline administration console.
Rollout and governance followed a public announcement in late 2022 with a January 2023 go-live to coincide with calendar-year renewals, shifting renewal processes toward online self-service and centralized payment handling. The engagement focused on procedural changes within business licensing and finance operations to support online application, renewal, and payment workflows while preserving municipal oversight and recordkeeping.
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City of Santa Barbara HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | HCM | n/a | 2019 | 2019 |
In 2019, City of Santa Barbara implemented UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety). The deployment targeted Workforce Management and focused on centralizing scheduling operations for hundreds of public safety personnel across the city.
The implementation configured TeleStaff to leverage core Workforce Management capabilities, including roster-based scheduling, automated shift assignment, bid and trade workflows, time-off management, and rules-based staffing controls. UKG Workforce Central TeleStaff for Public Safety was configured to enforce qualification-based assignments and automated shortage and overtime controls to support continuous public safety coverage.
Workforce Telestaff was integrated with Workforce Dimensions to unify roster data and accelerate schedule accuracy and publication. That integration centralized staffing rules and schedule feeds so TeleStaff schedules could be reconciled with the broader workforce planning and timekeeping processes managed through Workforce Dimensions.
Operational governance established role-based access for schedule administration, formalized approval workflows for shift changes and trades, and standardized duty assignment policies across public safety departments. The integration with Workforce Dimensions was intended to improve the speed and accuracy of managing scheduling operations for public safety personnel in the City of Santa Barbara.
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Workforce Management | HCM |
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2019 | 2019 |
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City of Santa Barbara ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avenu Insights & Analytics | Legacy | Avenu Fund Accounting | Revenue Cycle Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, the City of Santa Barbara contracted Avenu Insights & Analytics to deploy Avenu Fund Accounting as part of a Revenue Cycle Management initiative to administer a citywide online Business License portal. The engagement established calendar-year renewals, enabled online application and renewal workflows, and enabled credit-card payments, with the program effective for the 2023 license year according to local communications. This deployment centers on the municipal business licensing function and is positioned to standardize licensing cadence and public access to licensing information for the city business community.
Module usage is inferred to leverage Avenu Fund Accounting together with BizLicenseOnline capabilities to manage license lifecycle administration, payment capture, and fund accounting transaction posting consistent with Revenue Cycle Management workflows. Avenu administers the portal and the renewal process, consolidating application intake, billing, and payment processing under a single operational program, and the initiative is described as improving efficiency and transparency for businesses.
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City of Santa Barbara Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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City of Santa Barbara CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Utilities Customer Care and Billing | CRM |
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2024 | 2025 |
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City of Santa Barbara ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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City of Santa Barbara PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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City of Santa Barbara IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Network Virtualisation | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Santa Barbara
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director | Director | Finance | |
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Information Technology Manager | Manager | IT | |
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Payroll Manager | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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City Administrator / Clerk / Treasurer | Manager | Finance | |
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Human Resources Manager | Manager | HR | |
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Information Technology Director | Director | IT | |
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Information Technology Manager | Manager | IT | |
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Acting System Administrator | Manager | IT | |
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Apps Being Evaluated by City of Santa Barbara Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Santa Barbara IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Santa Barbara digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Santa Barbara Technographics
City of Santa Barbara is a Government organization based in United States,
with around 1600 employees and annual revenues of $41.0 million.
City of Santa Barbara operates a diverse technology stack with applications such as
Avenu BizLicenseOnline, UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) and Avenu Fund Accounting,
covering areas like Payment Processing, Workforce Management and Revenue Cycle Management.
City of Santa Barbara has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avenu Insights & Analytics and UKG.
City of Santa Barbara recently adopted applications including
Aclara RF Network in 2024, Avenu BizLicenseOnline in 2022 and Avenu Fund Accounting in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Santa Barbara’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Santa Barbara’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Santa Barbara technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.