Scottsdale, 85251, AZ,
United States
City of Scottsdale Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Scottsdale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 City of Scottsdale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Scottsdale has purchased the following applications: Tyler Munis HCM Benefits for Benefits Administration in 2021, RapidDeploy for Emergency Management in 2023, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Scottsdale is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Motorola Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Scottsdale revenues, which have grown to $494.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Scottsdale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM Benefits | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, City of Scottsdale implemented Tyler Munis HCM Benefits to centralize Benefits Administration and enable integrated management of payroll, benefits, and personnel data. The decision follows approval of Resolution No. 10461 and contract No. 2016-067-COS with Tyler Technologies to provision the Munis Human Resource and Payroll Management System and establish a single platform for HR and payroll governance.
The Tyler Munis HCM Benefits implementation emphasizes standard benefits administration capabilities, including benefits enrollment and eligibility management, benefits deduction configuration tied to payroll, employee record consolidation, and benefits reporting workflows. Configuration tasks specified in staff materials assign representatives from the City Treasurer's Office, Human Resources, and Information Technology to define business rules, enrollment flows, and data mappings before go live.
Operational scope covers finance, payroll, and human resources functions across City of Scottsdale departments, with the system intended to serve centralized payroll processing, benefits administration, and personnel data management. Integration work is scoped around embedding payroll and personnel data into the Munis HCM Benefits environment, aligning deductions and payroll posting logic with employee records within the application.
Governance and rollout responsibility is assigned to the City Treasurer's Office, Human Resources, and Information Technology, with Jacob Beard, Finance and Accounting Technology Director, listed as the staff contact at JBeard@scottsdaleaz.gov. Proposed next steps call for cross-departmental representatives to begin configuration and implementation activities under the approved contract and governance structure.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Motorola Solutions | Legacy | RapidDeploy | Emergency Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, City of Scottsdale deployed RapidDeploy for Emergency Management. Scottsdale Police Department used RapidDeploy’s ECC messaging and Radius Mapping capabilities to coordinate multi-agency response during large events, including support for Super Bowl LVII, with vendor materials describing deployment across Arizona for major-event emergency management.
The implementation centered on RapidDeploy ECC messaging to centralize event communications and Radius Mapping as a core NG911 mapping capability for the region. Functional impact focused on incident coordination and situational awareness, improving interagency communication during planned large events and enabling standardized event response workflows across participating agencies, as described by Scottsdale staff in vendor materials.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2017 | 2019 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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