City of South Portland
25 Cottage Rd,
South Portland, 04106, ME,
United States
South Portland, 04106, ME,
United States
1 207-767-3201
Government
City of South Portland Technographics
City of South Portland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of South Portland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1002 City of South Portland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of South Portland has purchased the following applications: Tyler Munis HCM for Core HR in 2007, Zoom for Audio Video and Web Conferencing in 2020, Concrete CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of South Portland is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Zoom Video Communications , Concrete CMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of South Portland revenues, which have grown to $124.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of South Portland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of South Portland Tech Stack and Enterprise Applications
City of South Portland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | n/a | 2007 | 2008 |
In 2007 the City of South Portland implemented Tyler Munis HCM to centralize municipal human resources functions and establish a Core HR foundation for the Human Resources Department. The deployment targeted municipal HR workflows across city departments, prioritizing applicant management and employee self service as part of a citywide move to adopt modern HR information systems.
Tyler Munis HCM was configured to include two focused MUNIS HR modules, Applicant Tracking and Employee Self Service, alongside the benefits and personnel module referenced in the City’s Strategic Plan. Configuration emphasized standard Core HR capabilities, including applicant intake and tracking, employee self-service for personal data and benefits access, and personnel record management to support payroll and benefits administration processes.
The implementation was scoped to the Human Resources Department with operational coverage across city government HR and payroll touchpoints, enabling reduced paper consumption and more sustainable record handling. The procurement and deployment approach included software licensing and professional services from Tyler Technologies, with the city planning to house ongoing maintenance in its operating budget rather than engaging external integrators.
Financials and governance were documented in the purchasing proposal, with Tyler Technologies software cost at $23,800 and implementation, installation, and training at $10,575. Annual maintenance was listed at $5,800 with a vendor concession reducing first year maintenance to $2,907, and the project was explicitly tied to the City of South Portland Strategic Plan goal to enhance HR processes, systems, and infrastructure to improve efficiency, quality, and cost-effectiveness.
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City of South Portland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of South Portland implemented Zoom for Audio Video and Web Conferencing to support municipal meeting continuity and public access through the city website. Zoom is embedded on the City of South Portland website to publish meeting links and session access for council and committee meetings, town halls, and internal staff collaboration.
Configuration leveraged standard Zoom capabilities including scheduled meetings, screen sharing, webinar style public sessions, recording, and real time participant management. The deployment emphasizes web integration and account provisioning for city staff, with meeting security controls such as authenticated access and host moderation tools. The implementation is used across municipal functions including public engagement, administrative coordination, and remote staff meetings, and it aligns with common Audio Video and Web Conferencing workflows in government where IT maintains centralized account administration and meeting lifecycle management.
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City of South Portland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, City of South Portland implemented Concrete CMS as its public website platform. Concrete CMS functions as the municipality's Web Content Management system for southportland.org and provides content publishing and site administration capabilities for municipal communications.
The implementation centers on in-context page editing, block based content modules, template and theme management, digital asset management, versioning and staged publishing, consistent with Web Content Management functionality. Concrete CMS was configured to support role based permissions and editorial workflows, enabling content creators to draft, preview and publish through structured approval steps. URL management and responsive templates were used to maintain consistent public-facing navigation and mobile accessibility.
Operational ownership rests with the city's communications and web administration teams, who manage editorial policies and day to day content updates across departmental sections of the site. The deployment supports standard content types for news, calendar events, department pages and public notices, aligning the Web Content Management application with core civic content needs. For a city with approximately 1,002 employees the configuration emphasizes ease of authoring and decentralized content ownership.
Governance was implemented through defined editorial roles, permissions and scheduled publishing processes to control updates to public information. Training and documented workflows were established for site editors to maintain content quality within the Concrete CMS Web Content Management environment.
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City of South Portland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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City of South Portland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Archive as a Service (AaaS) | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
|
2012 | 2012 |
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City of South Portland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at City of South Portland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of South Portland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of South Portland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of South Portland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of South Portland Technographics
City of South Portland is a Government organization based in United States,
with around 1002 employees and annual revenues of $124.0 million.
City of South Portland operates a diverse technology stack with applications such as
Tyler Munis HCM, Zoom and Concrete CMS,
covering areas like Core HR, Audio Video and Web Conferencing and Web Content Management.
City of South Portland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies, Zoom Video Communications and Concrete CMS.
City of South Portland recently adopted applications including
Amazon EC2 in 2021, Zoom in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of South Portland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of South Portland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of South Portland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.