Springfield, 1103, MA,
United States
City of Springfield, Massachusetts Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Springfield, Massachusetts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 City of Springfield, Massachusetts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Springfield, Massachusetts has purchased the following applications: Motorola CommandCentral Analytics for Analytics and BI in 2015, Everbridge Critical Event Management for Critical Event Management in 2021, Red Hat Enterprise Linux for Apps Development in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Springfield, Massachusetts is running and its propensity to invest more and deepen its relationship with Motorola Solutions , Everbridge , Red Hat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Springfield, Massachusetts revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Springfield, Massachusetts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Motorola Solutions | Legacy | Motorola CommandCentral Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2015 |
In 2015 the City of Springfield, Massachusetts deployed Motorola CommandCentral Analytics to support the Springfield Police Department and its Real Time Crime Analysis Center workstations. Motorola CommandCentral Analytics was provisioned as an Analytics and BI platform to provide centralized, real time situational awareness for public safety operations.
The implementation focused on ingesting live CCTV video metadata and radio telemetry into a centralized analytics environment, configured to deliver real time analytics, geospatial visualization, configurable dashboards and rule based alerting for on duty analysts. Motorola CommandCentral Analytics was configured to surface incident indicators and contextualize location and communications data for watch commanders and analysts.
Integrations explicitly included the city CCTV camera network and the Motorola CommandCentral Aware two way radio system, enabling correlation of video, location and radio communications for incident detection and monitoring. Operational coverage centered on the Springfield Police Department and citywide camera sites, with dedicated analyst workstations in the Real Time Crime Analysis Center used to monitor and triage events.
Operational governance emphasized centralized monitoring with defined analyst workflows to detect events, generate alerts and relay actionable intelligence to responding officers via CommandCentral Aware. The system was operated to monitor situations, prevent crime and relay pertinent time sensitive criminal and officer safety information to responding officers.
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Everbridge | Legacy | Everbridge Critical Event Management | Critical Event Management | TRM | n/a | 2021 | 2021 |
In 2021, City of Springfield, Massachusetts deployed Everbridge Critical Event Management. The deployment is surfaced on the municipal website, indicating the Everbridge Critical Event Management application is being used as a public-facing notification and incident communication layer for the city.
The implementation aligns with the Critical Event Management category, and includes standard platform capabilities such as incident detection, multi-channel mass notification, alert authoring, and orchestration of response workflows. Everbridge Critical Event Management provides situational awareness and notification orchestration functionality that supports emergency communication and coordinated incident response across municipal teams.
Operational responsibility appears oriented around municipal emergency management, public safety, and IT functions, with the web integration serving public alerting and citizen-facing advisories. Governance and workflow integration are consistent with a centralized emergency notification posture, where the platform is used to publish alerts to residents and to orchestrate internal response procedures across departments.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Red Hat | Legacy | Red Hat Enterprise Linux | Apps Development | PaaS | n/a | 2021 | 2021 |
In 2021, City of Springfield, Massachusetts deployed Red Hat Enterprise Linux to host its municipal website. Red Hat Enterprise Linux is provisioned as the primary operating system for the website infrastructure, and the implementation is categorized under Apps Development.
The deployment covers the web server tier and underlying OS layer supporting the municipal website and public information delivery, managed by municipal IT operations. Configuration focuses on system-level package management, kernel and runtime services, security hardening, and subscription and patch lifecycle management, with support for server-hosted web processes and containerized workloads typical of Apps Development environments. Integrations are limited to the website stack and content delivery processes, with Red Hat Enterprise Linux providing the kernel, runtime, and system services that underpin web hosting. Governance and operational ownership remain with the city IT operations team, which manages standard change control and patch workflows for the Red Hat Enterprise Linux estate.
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