City of St. John's
City of St. John's Technographics
City of St. John's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of St. John's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 City of St. John's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of St. John's has purchased the following applications: StarGarden HCM for Core HR in 2007, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Swiftype for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of St. John's is running and its propensity to invest more and deepen its relationship with StarGarden , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of St. John's revenues, which have grown to $192.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of St. John's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of St. John's Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| StarGarden | Legacy | StarGarden HCM | Core HR | HCM | n/a | 2007 | 2008 |
In 2007, the City of St. John's implemented StarGarden HCM to provide Core HR capabilities for municipal HR, scheduling and payroll functions. The selection followed a needs review conducted from 2005 to 2007 that emphasized integration goals and the ability to manage complex municipal contract rules. StarGarden HCM was configured to manage employee records for approximately 1,200 employees and to consolidate scheduling workflows across municipal departments in Newfoundland and Labrador, Canada.
The deployment emphasized the HR, scheduling and payroll modules, with configuration for contract-based pay rules and collective agreement parameters common in municipal environments. Integration with Microsoft Dynamics GP was implemented to handle complex contract and payroll calculations and to feed financial reporting and budgeting processes, creating a linked HR to finance information flow. The implementation narrative documents explicit integration points for payroll calculations and reporting, aligning StarGarden HCM transaction outputs with Microsoft Dynamics GP ledgers.
Governance and operational changes included joint HR and finance process alignment established during the selection phase, and a staged rollout to departmental payroll administrators and schedulers. Outcomes reported in the case study include reducing errors and improving reporting and budgeting following the StarGarden HCM implementation, reflecting tightened payroll controls and enhanced visibility for municipal budgeting.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 City of St. John's implemented Cisco Webex Meetings on its website as its Audio Video and Web Conferencing solution. The deployment places Cisco Webex Meetings at the center of public-facing meeting access and internal collaboration, embedding join flows and published meeting links directly on stjohns.ca to enable browser-based participant entry and webcast-style sessions. The implementation leverages standard conferencing capabilities such as meeting scheduling, participant management, screen sharing and recording, reflecting common Audio Video and Web Conferencing functional modules.
Cisco Webex Meetings was configured to support hosted meeting rooms, recording capture and moderator controls, and to publish meeting schedules and playback links on municipal pages. Operational governance focused on central IT administration of access controls, scheduling policies and recording retention and publishing workflows to align meeting publication with municipal processes. The configuration emphasizes web-embedded join workflows and centralized administration rather than separate client distribution, keeping meeting orchestration and policy enforcement within City of St. Johns IT operations.
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 |
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Swiftype | Legacy | Swiftype | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019 City of St. John's implemented Swiftype as its site search solution, deploying Swiftype on the municipal website under the Application, Web and Enterprise Search category. The implementation centers on embedding Swiftype search components into public-facing pages to surface city content for residents and web visitors.
The deployment leverages standard Swiftype capabilities including content crawling and indexing, relevance tuning, query suggestions and autocomplete, and configurable search result layouts. Configuration work focused on indexing municipal content, mapping site taxonomy into searchable fields, and enabling filters and facets appropriate for public services, permitting searches by service type and department.
Architecture for the implementation follows a cloud-hosted search service model with a JavaScript based integration into the website front end, and scheduled content synchronization from the site content management system. Operational scope is the City of St. John’s public web presence, with the digital services team and content owners responsible for search configuration, metadata governance, and ongoing relevance adjustments.
Governance emphasizes a lightweight process for change control and query monitoring, where web operations maintain the Swiftype configuration and service accounts, and departmental content stewards update indexing rules and taxonomy. Ongoing activities include search log review and iterative tuning of result weighting and facet definitions to keep search aligned with citizen information needs.
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of St. John's
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of St. John's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of St. John's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of St. John's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of St. John's Technographics
City of St. John's is a Government organization based in Canada,
with around 1200 employees and annual revenues of $192.0 million.
City of St. John's operates a diverse technology stack with applications such as
StarGarden HCM, Cisco Webex Meetings and Swiftype,
covering areas like Core HR, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
City of St. John's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as StarGarden, Cisco Systems and Swiftype.
City of St. John's recently adopted applications including
Cisco Webex Meetings in 2021, Esri Arcgis in 2020 and Swiftype in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of St. John's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of St. John's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of St. John's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.