Toledo, 43604, OH,
United States
City of Toledo, OH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Toledo, OH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2769 City of Toledo, OH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Toledo, OH has purchased the following applications: SAP S/4HANA Cloud for ERP Financial in 2021, NEOGOV Onboard for Onboarding in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Toledo, OH is running and its propensity to invest more and deepen its relationship with SAP , NEOGOV , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Toledo, OH revenues, which have grown to $307.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Toledo, OH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEOGOV | Legacy | NEOGOV Onboard | Onboarding | HCM | n/a | 2014 | 2014 |
In 2014, the City of Toledo, OH deployed NEOGOV Onboard to digitize new hire processing and reduce manual paperwork. NEOGOV Onboard, positioned in the Onboarding Apps Category, was implemented alongside NEOGOV Insight for applicant tracking to address slow, paper based recruiting and onboarding workflows across the municipal HR organization.
The implementation centered on the NEOGOV Onboard employee onboarding and communications module, which provided a new hire portal where employees receive a login and a link to complete required forms and submit documentation remotely. The rollout included applicant collection, screening, ranking, and automated applicant communications driven by NEOGOV Insight, and configuration emphasized electronic document capture and routing so payroll receives completed materials without manual scanning.
Operational integration focused on end to end handoff between HR and payroll, with completed electronic documents routed to payroll for attachment into the City of Toledo SAP payroll system rather than being mailed and scanned. The deployment consolidated applicant and new hire records into a centralized NEOGOV portal accessible to HR staff and new employees, reducing the need for in person paperwork and enabling remote submission from hire candidates and new employees.
Governance and process changes instituted civil service compliance automation through NEOGOV Insight and redefined HR workflows to eliminate manual letter printing, folding, mailing, and subsequent scanning into payroll systems. The City reported explicit outcomes from the implementation, including approximately a 30 percent increase in applicants per opening and a reduction in time to fill to about 90 to 120 days, and the HR team signaled plans to further reduce time to fill and explore NEOGOV Perform for employee performance tracking.
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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