City of Trenton
319 E State Street,
Trenton, 8608, NJ,
United States
Trenton, 8608, NJ,
United States
1 609-989-3000
Government
City of Trenton Technographics
City of Trenton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Trenton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 City of Trenton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Trenton has purchased the following applications: Edmunds GovTech Financial for Government ERP in 2005, Microsoft 365 for Collaboration in 2019, CivicEngage for Citizen Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Trenton is running and its propensity to invest more and deepen its relationship with Edmunds GovTech , GovPilot , ResNexus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Trenton revenues, which have grown to $270.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Trenton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Trenton Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edmunds GovTech | Legacy | Edmunds GovTech Financial | Government ERP | ERP Services and Operations | n/a | 2005 | 2006 |
In 2005 the City of Trenton implemented Edmunds GovTech Financial as its core Government ERP application for municipal finance operations. The deployment placed Edmunds GovTech Financial at the center of transactional accounting and fiscal workflows for city finance staff and departmental finance teams, covering both operating and capital account processing across municipal departments.
Edmunds GovTech Financial was configured to support standard Government ERP functional modules, including requisition and purchase order processing, vendor management and searches, accounts payable transaction entry, check register review, and negative account balance reporting. City financial staff used the application to process and reconcile transactions, with documented account clerk activity showing requisition processing, purchase order research, and exploration of the check register for payments using Edmunds software.
Operational coverage included the Department of Recreation, Natural Resources, & Culture and Trenton Water Works, where clerical and accounting personnel entered monthly workload data, maintained financial records, and processed more than ten million dollars in interdepartmental transactions through Edmunds GovTech Financial. Governance and workflow controls were exercised through requisition to payment workflows, routine negative balance reports for fiscal monitoring, and vendor search and payment review procedures to support municipal financial controls.
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Government ERP | ERP Services and Operations |
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2016 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, the City of Trenton deployed Microsoft 365 to establish a centralized Collaboration platform across municipal departments. The City of Trenton Microsoft 365 Collaboration implementation was positioned to support internal communication, document management, and public-facing content workflows on the municipal website.
Microsoft 365 was provisioned as a cloud tenancy delivering cloud email and calendaring, document libraries and intranet capabilities, and real-time chat and meetings to support team collaboration and records access. The deployment emphasized standard Collaboration functional modules including document co-authoring, shared team sites, and synchronous meeting and messaging capabilities to replace ad hoc file sharing and fragmented communication methods.
Operational coverage spanned core municipal business functions such as administrative services, public works, constituent services, and communications, with Microsoft 365 services surfaced on the city website to streamline content publishing and contact workflows. Governance was structured around centralized tenant administration and role based access control, aligning site and document permissions with departmental responsibilities and municipal records policies.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2019 | 2019 |
In 2019, City of Trenton implemented CivicEngage on its public website. CivicEngage is a Citizen Engagement application used to centralize the city website’s public communications, resident notifications, and online access to municipal services, positioning City of Trenton CivicEngage Citizen Engagement to support communications and constituent services across municipal operations.
The deployment focused on standard Citizen Engagement capabilities, including content publishing and editorial workflows, event calendars, online forms for service requests, and subscription-based resident notifications. Configuration work emphasized site administration roles and permissions, accessibility and responsive design settings for public access, and staff-facing modules for managing news, events, and service channels through the CivicEngage platform.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at City of Trenton
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by City of Trenton Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Trenton IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Trenton digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Trenton Technographics
City of Trenton is a Government organization based in United States,
with around 1200 employees and annual revenues of $270.0 million.
City of Trenton operates a diverse technology stack with applications such as
Edmunds GovTech Financial, Microsoft 365 and CivicEngage,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Trenton has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Edmunds GovTech, Microsoft and CivicPlus.
City of Trenton recently adopted applications including
ResNexus Booking in 2021, Microsoft 365 in 2019 and CivicEngage in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Trenton’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Trenton’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Trenton technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.