Tukwila, 98188, WA,
United States
City of Tukwila Technographics
City of Tukwila Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Tukwila and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 407 City of Tukwila employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Tukwila has purchased the following applications: UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management, Workforce Scheduling in 2014, CentralSquare Finance for Government ERP in 2022, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Tukwila is running and its propensity to invest more and deepen its relationship with UKG , CentralSquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Tukwila revenues, which have grown to $108.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Tukwila intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Tukwila Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management, Workforce Scheduling | HCM | n/a | 2014 | 2014 |
In 2014 City of Tukwila deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) as its Workforce Management solution. The implementation is exposed via a vendor hosted TeleStaff portal at tukwilawa-wfts.kronos.net, indicating a hosted TeleStaff instance used for employee access and scheduling interaction.
The UKG Workforce Central TeleStaff deployment centers on shift based scheduling and staffing workflows typical of Workforce Management, including roster creation, automated callouts for open shifts, on call and overtime tracking, and duty assignment controls. Configuration likely emphasizes rule driven staffing constraints and shift bid or swap workflows, consistent with TeleStaff functional patterns.
Operational coverage aligns with municipal, shift oriented workforce needs and is applied across the City of Tukwila workforce of approximately 407 employees, supporting scheduling and staffing business functions for municipal operations. Access and day to day use are delivered through the TeleStaff portal, providing a central point for schedule publication and employee response.
Governance for the TeleStaff instance focuses on roster administration and staffing rules enforcement, with process controls around callout procedures and timekeeping inputs for shift compensation. The implementation narrative centers on UKG Workforce Central TeleStaff, Workforce Management, and municipal scheduling governance rather than integrations with named third party systems.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Finance | Government ERP | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, the City of Tukwila implemented CentralSquare Finance to move finance operations to the cloud. CentralSquare Finance is deployed as a Government ERP to support municipal finance, transition the city to paperless processes, and enable daily transaction imports for near real-time reporting. The deployment emphasizes cloud-hosted financial management to improve access to transactional financial data across the finance department.
The implementation consolidated core Government ERP capabilities including general ledger orchestration, accounts payable and accounts receivable workflows, and automated transaction ingestion to feed near real-time reporting and operational dashboards. Daily transaction imports were configured to provide a higher posting cadence and reduce manual batch reconciliations, while paperless workflows restructured document management and approval routing within municipal finance. The move to CentralSquare Finance reduced on-premises maintenance overhead for IT and delivered faster access to financial data for financial operations and reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 City of Tukwila implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on the City of Tukwila website and serves as the cloud hosted backbone for employee email, document collaboration and team communication. The deployment supports Collaboration use cases such as centralized mail, intranet content and shared file storage across municipal workflows.
The implementation follows a single tenant Microsoft 365 SaaS architecture leveraging standard functional modules including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams to provide mail, intranet hosting, document management and synchronous collaboration. Operational coverage includes municipal administrative and communications functions across the City of Tukwila workforce, with Microsoft 365 content surfaced via the public website. Governance and operational controls are aligned to Collaboration best practices, with centralized identity and access controls, role based administration and information management processes common to public sector deployments.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Tukwila
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Tukwila Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||