City of Walhalla, SC
206 N. Church St,
Walhalla, 29691, SC,
United States
Walhalla, 29691, SC,
United States
1 864-638-4343
Government
City of Walhalla, SC Technographics
City of Walhalla, SC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Walhalla, SC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 62 City of Walhalla, SC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Walhalla, SC has purchased the following applications: PUBLIQ Accounting Suite for ERP Financial in 2018, Microsoft 365 for Collaboration in 2022, Springbrook Utility Billing for Utilities Customer Care and Billing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Walhalla, SC is running and its propensity to invest more and deepen its relationship with Springbrook Software , Constellation Software Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Walhalla, SC revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Walhalla, SC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Walhalla, SC Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | PUBLIQ Accounting Suite | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, City of Walhalla, SC implemented the PUBLIQ Accounting Suite from Springbrook Software, deploying an ERP Financial platform to centralize municipal accounting and utility billing. The deployment targeted the city finance office and utility billing operations after extended council discussion about water billing timing, payment processing fees, and bill delivery issues.
The PUBLIQ Accounting Suite was configured to deliver core general ledger, accounts receivable and payable, utility billing, and cash management functions consistent with an ERP Financial system. Configuration work addressed customer account management, recurring utility billing cycles, late fee and penalty configuration, and online and phone payment workflows to reflect council concerns about due dates, convenience charges, and cut-off timing.
Operational integration planning included connection to a third-party payment processor for card transactions and use of vendor-managed bill print and mail services, and the council authorized an agreement with DataMax Holdings for business license collections as part of the broader financial ecosystem. The implementation scope included data conversion activities with conversion fees to be determined, and the evaluation of peripheral hardware such as receipt printers and barcode scanners to improve cashiering speed and accuracy.
Governance and rollout were controlled through city council motions and resolutions, with the city administrator authorized to negotiate vendor agreements and to pursue backup data arrangements. Council records documented operational constraints that needed addressing during rollout, including variable mail distribution causing billing delivery variance, recent billing delays that prompted courtesy penalty waivers, and the need to align billing due dates with cut-off processes.
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ERP Financial | ERP Financial Management |
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2001 | 2001 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, City of Walhalla, SC implemented Microsoft 365 as its Collaboration platform. The deployment is referenced on the municipal website as using Microsoft 365 and is positioned to support core office productivity and the city public web presence. Implementation scope covers municipal staff and administrative functions, establishing Microsoft 365 as the central Collaboration application for email, document management and team communication.
The implementation follows a cloud hosted Microsoft 365 tenant model with standard SaaS configuration, tenant level administration and license assignment. Category aligned modules commonly associated with this Collaboration deployment include Exchange Online for mail, SharePoint Online for intranet and document collaboration, OneDrive for Business for user storage and Microsoft Teams for synchronous collaboration. Governance is organized around centralized administrative roles, user provisioning and policy controls exposed through the Microsoft 365 admin center, and the visible use on the city website signals integration of the Collaboration footprint into the city digital presence.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springbrook Software | Legacy | Springbrook Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2020 | 2020 |
In 2020, City of Walhalla, SC deployed Springbrook Utility Billing as its Utilities Customer Care and Billing application. Springbrook Utility Billing is published on the municipal website for web-based bill presentment and online payment, using the hosted payment portal at walhalla.qpaybill.com. The implementation supports the city’s customer account management and billing operations for municipal utilities, consolidating invoicing and payment workflows under a single vendor application.
The deployment is organized around Springbrook Utility Billing functional modules for billing, customer self-service, and payment processing, configured to route public traffic from the City of Walhalla website to the vendor hosted portal. Operational ownership rests with municipal finance and utility billing staff who manage accounts, invoices, and payment reconciliation through the Springbrook Utility Billing web interface. Governance emphasizes operational access controls and standard billing workflows, with the web portal serving as the primary customer interaction channel.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Walhalla, SC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Walhalla, SC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Walhalla, SC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Walhalla, SC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Walhalla, SC Technographics
City of Walhalla, SC is a Government organization based in United States,
with around 62 employees and annual revenues of $4.0 million.
City of Walhalla, SC operates a diverse technology stack with applications such as
PUBLIQ Accounting Suite, Microsoft 365 and Springbrook Utility Billing,
covering areas like ERP Financial, Collaboration and Utilities Customer Care and Billing.
City of Walhalla, SC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Springbrook Software and Microsoft.
City of Walhalla, SC recently adopted applications including
Microsoft 365 in 2022, Springbrook Utility Billing in 2020 and Network Solutions Email & Office in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Walhalla, SC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Walhalla, SC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Walhalla, SC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.