Waynesboro, 22980, VA,
United States
City of Waynesboro Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Waynesboro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 951 City of Waynesboro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Waynesboro has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2021, PlanSource Benefits for Benefits Administration in 2015, CivicEngage for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Waynesboro is running and its propensity to invest more and deepen its relationship with Microsoft , PlanSource , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Waynesboro revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Waynesboro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| PlanSource | Legacy | PlanSource Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 | In 2015, City of Waynesboro implemented PlanSource Benefits for Benefits Administration to centralize online benefits enrollment and administration across municipal HR operations. The deployment targeted the Human Resources Department and was positioned to support day to day HR responsibilities including benefits administration, talent acquisition, compliance, and payroll interfacing. PlanSource Benefits was configured to manage enrollment workflows, eligibility rules, and plan configuration, and to support open enrollment and life event administration in line with standard Benefits Administration functionality. The implementation included benefit plan setup, employee self service enrollment interfaces, and administrative dashboards to streamline benefits plan design and ongoing plan maintenance. Operational integrations linked PlanSource Benefits with the new HRIS Munis and with the automated time and attendance system Kronos to align eligibility and payroll deduction data, enabling operational data synchronization between benefits, HRIS, and payroll processes. The operational scope covered HR and Payroll Departments and extended to managers and employees across the City to ensure benefits elections informed payroll runs and compliance reporting. Governance and process transformation accompanied the technical rollout, where HR redesigned the performance review cycle to align the performance year with the fiscal year, executed an RFP driven compensation and benefits study, and regularly updated HR policies and procedures. Implementation coordination involved the City Manager, Deputy City Manager, and departmental leadership to integrate benefits administration into broader HR governance and workforce planning. As implemented, PlanSource Benefits became the primary Benefits Administration application for online enrollment and benefits plan management at City of Waynesboro, and its deployment contributed to establishing HR as a strategic partner while modernizing daily HR and Payroll workflows through integrated benefits, HRIS, and time and attendance systems. | |
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Core HR | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 | ||
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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