City of Wilmer, TX
128 N. Dallas Avenue,
Wilmer, 75172, TX,
United States
Wilmer, 75172, TX,
United States
1 972-441-6373
Government
City of Wilmer, TX Technographics
City of Wilmer, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Wilmer, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 City of Wilmer, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Wilmer, TX has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2012, Microsoft 365 for Collaboration in 2020, Granicus govDelivery for Citizen Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Wilmer, TX is running and its propensity to invest more and deepen its relationship with OpenGov , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Wilmer, TX revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Wilmer, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Wilmer, TX Tech Stack and Enterprise Applications
City of Wilmer, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, City of Wilmer, TX implemented OpenGov ERP Cloud. OpenGov ERP Cloud was provisioned as a cloud-hosted Government ERP to consolidate municipal financial management across city departments for a small municipal organization of approximately 150 employees. The initial deployment targeted core municipal finance and administrative functions to provide a unified application platform for city accounting and fiscal operations.
The deployment used the vendor SaaS architecture with centralized configuration and tenant management to limit local infrastructure needs and enable vendor-led updates. Functional modules implemented aligned with Government ERP capabilities and included general ledger, accounts payable, accounts receivable, budgeting, procurement requisitioning, payroll, and financial reporting. Governance and workflow changes emphasized electronic approval routing, a standardized chart of accounts, and role-based access controls to support municipal fiscal controls and auditability. The OpenGov ERP Cloud implementation provided the city with a single system of record for transactional finance and budget processes across municipal departments.
|
City of Wilmer, TX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Wilmer, TX deployed Microsoft 365 for Collaboration to centralize municipal communication, document management, and public-facing content. The Microsoft 365 deployment is surfaced on the city website and was provisioned to support core municipal functions including administration, public works, and council offices. This implementation positions Microsoft 365 as the primary Collaboration platform for municipal staff and public information workflows.
The Microsoft 365 configuration emphasizes Collaboration capabilities typical to the platform, including hosted email and calendaring, cloud document storage with version control, real time team collaboration and conferencing, and an intranet style content layer for city communications. Operational governance includes tenant level administration, user provisioning and role based access aligned to municipal roles, and basic records access workflows to manage information lifecycle. Integrations are limited to Microsoft 365 content surfaced on the city website, while departmental rollout focused on standard collaboration workflows and centralized administration.
|
City of Wilmer, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2022 | 2022 |
In 2022, City of Wilmer, TX implemented Granicus govDelivery on its public website. City of Wilmer, TX uses Granicus govDelivery as its Citizen Engagement application to centralize subscription-based communications, manage resident subscription preferences, and distribute email and web notifications to constituents.
The deployment is web-embedded on the municipal site and leverages standard Granicus govDelivery capabilities such as subscription management, audience segmentation, and campaign distribution to support municipal communications and public affairs workflows. Governance and operational coverage focus on content publishing and scheduled broadcasts through the Granicus govDelivery application, aligning citizen notification flows with the city’s communications processes.
|
|
|
|
|
Citizen Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Utilities Customer Care and Billing | CRM |
|
2018 | 2018 |
|
City of Wilmer, TX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
City of Wilmer, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at City of Wilmer, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Wilmer, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Wilmer, TX IT executives and key decision makers. This section highlights City of Wilmer, TX's latest recorded technology evaluations, including CentralSquare Superion NaviLine for Government ERP on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Wilmer, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-18 | City of Wilmer, TX | Evaluated | CentralSquare | CentralSquare Superion NaviLine | Government ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City of Wilmer, TX Technographics
City of Wilmer, TX is a Government organization based in United States,
with around 150 employees and annual revenues of $18.0 million.
City of Wilmer, TX operates a diverse technology stack with applications such as
OpenGov ERP Cloud, Microsoft 365 and Granicus govDelivery,
covering areas like Government ERP, Collaboration and Citizen Engagement .
City of Wilmer, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OpenGov, Microsoft and Granicus.
City of Wilmer, TX recently adopted applications including
Granicus govDelivery in 2022, CivicEngage in 2022 and Microsoft Azure Monitor in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Wilmer, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Wilmer, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Wilmer, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.