York, YO1 6GA,
United Kingdom
City of York Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of York Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 City of York Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of York Council has purchased the following applications: Vivup for Benefits Administration in 2019, Civica Financials for Government ERP in 2012, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of York Council is running and its propensity to invest more and deepen its relationship with Vivup , MHR (formerly MidlandHR) , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of York Council revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of York Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019 City of York Council deployed Vivup as a Benefits Administration solution to provide a web-facing employee benefits portal. The Vivup instance is published on the council portal at https://cyc.vivup.co.uk/users/sign_in and is positioned to serve the council workforce and HR organization for benefits access and self-service enrollment.
City of York Council configured Vivup to deliver core Benefits Administration capabilities including an employee self-service benefits catalog, enrollment workflows, eligibility management, and member communications. The Vivup application supports standard lifecycle functions for benefit selection and ongoing entitlement management, and the Vivup name is used as the primary employee-facing benefits brand.
Architecturally the deployment is a web-hosted portal integrated into the council website, with authentication and employee access flows routed through the council surface. Data exchange patterns are implemented to link Vivup with internal HR and payroll systems via secure exports or API feeds, preserving a single source of benefits truth for HR administrators and payroll processing teams.
Operational governance is managed through HR and digital services, with employee onboarding to Vivup executed via the council sign-in process and administrative controls for eligibility and policy configuration. The implementation focuses on centralizing Benefits Administration for City of York Council employees and aligning benefits workflows with existing HR operations.
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Core HR | HCM |
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2012 | 2012 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 City of York Council implemented Civica Financials as its Government ERP for core financial management. Civica Financials was positioned as the council's primary platform for transactional finance and corporate accounting, consolidating financial processes across the council's finance function and service directorates.
Civica Financials was configured to support standard Government ERP capabilities, including general ledger management, accounts payable, accounts receivable, budgetary control, fixed asset accounting, procurement-ledger workflows, cash management, and statutory reporting. The implementation included configuration of chart of accounts structures, approval workflows, and role based security to align fiscal controls with council accounting policies, and Civica Financials was used to centralize ledger and budget control operations.
Operational scope covered finance teams and service finance leads across the City of York Council, providing a single financial system for council wide budget management and supplier payment processing. The deployment established centralized transaction processing and finance ledgers, enabling consistent posting rules, audit trails, and period close procedures across departments.
Governance changes focused on standardized approval chains, formalized budgetary governance and defined change control for finance configuration. Process standardization emphasized automated workflow routing and auditability within Civica Financials, aligning day to day finance operations with council compliance and reporting requirements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Traffic Management | SCM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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