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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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Citywide Service Solutions
Location
294 Arden Street,
Melbourne, 3051, VIC,
Australia
Website
https://www.citywide.com.au/
Phone
61 3 9261-5000
Artw industry
Professional Services
Employee
Revenue

Citywide Service Solutions Technographics

Citywide Service Solutions Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Citywide Service Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Citywide Service Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Citywide Service Solutions has purchased the following applications: UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) for Absence and Leave Management in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, New Relic APM for Application Performance Management in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Citywide Service Solutions is running and its propensity to invest more and deepen its relationship with UKG , PageUp , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Citywide Service Solutions revenues, which have grown to $233.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citywide Service Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Citywide Service Solutions Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
UKG Legacy UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) Absence and Leave Management HCM n/a 2021 2021 In 2021, Citywide Service Solutions deployed UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) to centralize employee absence tracking and time capture across its Australian operations. UKG Pro Workforce Management Absence is being used as the primary Absence and Leave Management application for Citywide employees, with configuration oriented to mobile-first access and depot-based time collection. The implementation includes core absence modules and employee self-service workflows, specifically Time Off request and request submission, leave type selection, date and shift time entry, and attachment of medical certificates. Configuration details documented for end users include installation and login steps for the UKG Ready mobile application, selecting Australia, entering the Company short name of 6154349, opting to remember username, and granting notifications and location access, plus setup of a security question for password reset. Operational capture is implemented through the UKG Ready app for remote and mobile employees and through physical depot clocks for site-based staff, with fingerprint scanner authentication on depot clocks for biometric clock in and out. The solution supports multiple input paths for absence requests and evidence, including an app paperclip upload flow to submit certificate photos and a depot clock Apply for Leave workflow that accepts employee ID, shift times, and hours per shift. Governance and operational workflows route employee requests through the application approval mechanism, with employees receiving notification of outcome after submission, and account controls enforcing security question based password recovery. The deployment emphasizes standardized end user procedures for clocking, leave requests, evidence submission, and account recovery, positioning UKG Pro Workforce Management Absence as the operative Absence and Leave Management system for Citywide Service Solutions.
Applicant Tracking System HCM 2002 2002
Payroll HCM 2024 2024
Time and Attendance HCM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Data Loss Prevention CyberSecurity 2020 2020
Security Information and Event Management (SIEM) CyberSecurity 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2015 2015
ERP Financial ERP Financial Management 2021 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2014 2014
IT Decision Makers and Key Stakeholders at Citywide Service Solutions
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Citywide Service Solutions Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Citywide Service Solutions Technographics

Citywide Service Solutions is a Professional Services organization based in Australia, with around 1000 employees and annual revenues of $233.0 million.

Citywide Service Solutions operates a diverse technology stack with applications such as UKG Pro Workforce Management Absence (ex UKG Dimensions Absence), Microsoft Azure Cloud Services and New Relic APM, covering areas like Absence and Leave Management, Application Hosting and Computing Services and Application Performance Management.

Citywide Service Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as UKG, Microsoft and New Relic.

Citywide Service Solutions recently adopted applications including MYOB PayGlobal in 2024, UKG Pro Workforce Management Absence (ex UKG Dimensions Absence) in 2021 and UKG Ready TIme and Attendance (ex Kronos Workforce Ready Time and Attendance) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Citywide Service Solutions’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Citywide Service Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Citywide Service Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.