ClaimSecure
1 City Centre Dr #620,
Mississauga, L5B 1M2, ON,
Canada
Mississauga, L5B 1M2, ON,
Canada
1 888-513-4464
Insurance
ClaimSecure Technographics
ClaimSecure Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ClaimSecure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 ClaimSecure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ClaimSecure has purchased the following applications: Absorb LMS for Learning and Development in 2022, Zendesk Chat for Chatbots and Conversational AI in 2021, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ClaimSecure is running and its propensity to invest more and deepen its relationship with Absorb , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ClaimSecure revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClaimSecure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ClaimSecure Tech Stack and Enterprise Applications
ClaimSecure HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, ClaimSecure implemented Absorb LMS for Learning and Development. The deployment surfaced Absorb LMS as an embedded learner portal on ClaimSecure's public website to centralize employee learning for the company based in Canada.
Configuration emphasized core Absorb LMS capabilities, including a structured course catalog, learning paths, assessments, and reporting, with support for SCORM and xAPI packaged content and native content hosting. Administrative configuration established role based access for administrators and learners, enrollment rules, automated notifications, and completion tracking to support ongoing role and compliance training.
The technical footprint centered on a web embedded learning delivery model, enabling single point access from ClaimSecure's site and responsive content delivery across devices. Implementation incorporated user provisioning and authentication workflows to align LMS accounts with internal roles, and instrumented completion and progress data for operational reporting.
Operational coverage targeted HR managed learning, compliance training, and claims operations upskilling across corporate staff. Governance was structured around centralized LMS administration, content approval workflows, and role based training assignment to standardize learning processes and maintain training records within Absorb LMS.
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ClaimSecure AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ClaimSecure deployed Zendesk Chat on its website, adopting a customer-facing conversational channel under the Chatbots and Conversational AI category. Zendesk Chat was implemented as a web chat widget and agent console to enable real time text engagement, automated greetings and routing, canned responses, and chat transcript capture to support front line service and visitor context capture.
The deployment targeted customer service and claims handling functions, aligning web chat interactions to existing agent workflows and contact center staffing for live handling and escalation. Governance centered on agent usage policies, chat handling protocols, and transcript retention to meet insurance customer service processes, with emphasis on web channel orchestration and agent enablement for customer facing interactions.
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ClaimSecure Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, ClaimSecure implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) as its enterprise Analytics and BI platform for centralized reporting. The implementation delivered the ClaimSecure Reporting System which included over 100 SSRS reports covering customer information, claim details, management and administration.
The deployment combined SQL Server Reporting Services, SSAS OLAP cubes and SSIS ETL into a Business Reporting database in SQL Server. Report development included parameterized reports, subreports, drill down and drill through navigation, charts and advanced filters, supported by stored procedures, views and queries developed in SQL Server and PL SQL. Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) was used to design OLAP cubes with SSAS and to maintain SSIS packages for ingesting claims data.
Integrations explicitly included data extraction from claims databases in Oracle into the SQL Server reporting database using SSIS, ad hoc queries against Oracle and SQL Server, and Excel based data presentations for analysis. The reporting system supported business functions across claims processing, customer service, management reporting and administration. Development and maintenance activity also extended to web applications built with ASP.NET and C# that consumed reporting outputs.
Governance followed a Report Development Life Cycle with requirement gathering, design, coding and testing, and ongoing maintenance of SSRS reports and SSIS packages. The implementation emphasized BI development practices including stored procedure driven reporting, ETL orchestration and OLAP cube testing to support enterprise reporting needs.
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ClaimSecure Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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ClaimSecure Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2017 | 2017 |
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ClaimSecure CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ClaimSecure IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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ClaimSecure CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ClaimSecure
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ClaimSecure Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ClaimSecure IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ClaimSecure digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ClaimSecure Technographics
ClaimSecure is a Insurance organization based in Canada,
with around 250 employees and annual revenues of $65.0 million.
ClaimSecure operates a diverse technology stack with applications such as
Absorb LMS, Zendesk Chat and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Learning and Development, Chatbots and Conversational AI and Analytics and BI.
ClaimSecure has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Absorb, Zendesk and Microsoft.
ClaimSecure recently adopted applications including
Absorb LMS in 2022, Zendesk Chat in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ClaimSecure’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ClaimSecure’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ClaimSecure technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.