Clarabridge
11400 Commerce Park Drive Suite 500,
Reston, 20191, VA,
United States
Reston, 20191, VA,
United States
1 571-299-1800
Professional Services
Clarabridge Technographics
Clarabridge Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clarabridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Clarabridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clarabridge has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2013, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clarabridge is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clarabridge revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clarabridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clarabridge Tech Stack and Enterprise Applications
Clarabridge ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Clarabridge implemented Oracle NetSuite ERP to consolidate core ERP Financial functions for its finance and professional services accounting teams. The deployment used Oracle NetSuite ERP as a cloud hosted SaaS application, positioned to centralize transactional finance and support service-based revenue accounting across the organization.
The implementation focused on standard ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed asset accounting, revenue recognition, and project accounting and billing. Configuration work emphasized chart of accounts standardization, automated journal processing, configurable approval workflows for invoices and expenses, and financial reporting and dashboarding to support month end and management reporting.
Operational coverage centered on finance and accounting departments within the professional services organization, with project accounting and expense management configured to capture time and cost for services billing. Governance changes included role based access control, delineated approval authorities, and process alignment for invoice and expense approvals, with system workflows instrumented to enforce those controls.
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Clarabridge HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Clarabridge implemented Greenhouse ATS as its Applicant Tracking System. The deployment is embedded on Clarabridge's public careers pages on the company website, routing job postings and candidate application forms through Greenhouse ATS to capture applicants directly from the career site.
The implementation addresses core Applicant Tracking System capabilities, including job posting management, candidate intake and pipeline tracking, requisition workflow configuration, and interview scheduling as standard functional modules. Greenhouse ATS is used to structure job listings on the website and to maintain candidate records and stage progression consistent with ATS workflows.
Operational ownership is centered in Talent Acquisition and HR, with recruiting teams using Greenhouse ATS to publish vacancies, manage requisitions, and coordinate interview stages. Governance emphasizes standardized job posting templates, requisition approval steps, and configured interview workflows to align hiring processes with the career site integration.
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Clarabridge Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Clarabridge implemented Zoom as its Audio Video and Web Conferencing solution on the company website. Clarabridge uses Zoom to provide web-based meetings and customer facing video interactions that support sales demos, client calls, and external events, aligning the Zoom application with core customer engagement and professional services delivery functions.
The implementation configures Zoom meeting and webinar capabilities for browser based joins and scheduled event registration embedded directly into site flows. Zoom is provisioned as the public facing conferencing layer, with standard meeting controls, host managed registration, and web SDK style join experiences to streamline client access through the Clarabridge site.
Operational ownership is centered in teams that manage customer engagement, marketing event operations, and professional services delivery, with administrative governance of account settings and meeting policies handled centrally by IT and event operations. Integrations are focused on embedding Zoom join and registration flows into the public website and contact pathways, making Zoom the primary Audio Video and Web Conferencing interface for external interactions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Clarabridge CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Clarabridge EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Clarabridge ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Clarabridge TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Clarabridge PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Clarabridge IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Clarabridge CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Clarabridge
| First Name | Last Name | Title | Function | Department | Phone | |
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Chairman and CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Collections & Billing Manager | Manager | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Clarabridge Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clarabridge IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clarabridge digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Clarabridge Technographics
Clarabridge is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $100.0 million.
Clarabridge operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Zoom,
covering areas like ERP Financial, Applicant Tracking System and Audio Video and Web Conferencing.
Clarabridge has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Zoom Video Communications.
Clarabridge recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clarabridge’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clarabridge’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clarabridge technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.