Lancaster, 17601, PA,
United States
Clark Service Group Technographics
Clark Service Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clark Service Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Clark Service Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clark Service Group has purchased the following applications: Criterion HCM for Core HR in 2021, Microsoft 365 for Collaboration in 2019, Oracle NetSuite Commerce for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clark Service Group is running and its propensity to invest more and deepen its relationship with Criterion , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clark Service Group revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clark Service Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clark Service Group Tech Stack and Enterprise Applications
Clark Service Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criterion | Legacy | Criterion HCM | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, Clark Service Group implemented Criterion HCM to support HR and multi-state prevailing wage payroll requirements after a corporate split, establishing a centralized Core HR platform for its US operations. The deployment began during 2021 and positioned Criterion HCM as the system of record for employee data, payroll configuration, and compliance controls.
The implementation configured payroll processing for prevailing wage rules, employee master data management, reporting, and document management workflows consistent with Core HR functional patterns. Criterion HCM was integrated with Clark Service Group’s custom timekeeping app to automate time and attendance feeds into the payroll engine and to reduce manual data reconciliation.
Operational scope covered HR and payroll teams across the United States, with configuration focused on multi-state payroll variations and prevailing wage compliance. Governance workstreams formalized document control and payroll approval workflows, standardizing submission, review, and archival processes for HR and payroll staff.
Explicit outcomes from the project include automated payroll driven by the integrated timekeeping feed, stronger reporting for HR and payroll decision making, and improved document control for employee and payroll records across the US.
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Clark Service Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Clark Service Group implemented Microsoft 365 to provide Collaboration capabilities across its corporate environment. The deployment is visible on the company website where Office 365 Mail is used for outbound or site related mail handling, and Microsoft 365 is positioned as the primary productivity and collaboration platform for the 100 employee consumer packaged goods firm based in the United States.
The implementation centered on Microsoft 365 productivity services, with Exchange Online mail usage explicitly observed via Office 365 Mail, and standard Collaboration functionality expected to include SharePoint content collaboration, OneDrive file sync, and Microsoft Teams real time communication and presence. The rollout targeted core business functions for office staff such as corporate communications, customer service, and administrative operations, and was organized as a cloud centric deployment leveraging Microsoft 365 services for identity aware access and mailbox hosting. Clark Service Group Microsoft 365 Collaboration supports day to day corporate communications and productivity workflows and is integrated at the website level for mail handling.
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Clark Service Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014 Clark Service Group implemented Oracle NetSuite Commerce as its primary platform to support online sales and order orchestration for its consumer packaged goods business. The Oracle NetSuite Commerce deployment targeted the companys eCommerce function and was coupled with ongoing maintenance of NetSuite ERP systems.
Configuration emphasized standard eCommerce modules including catalog management, product information and pricing, shopping cart and checkout flows, customer account management, and order management workflows. Oracle NetSuite Commerce was configured to handle product catalog publishing and online pricing rules, with commerce storefront instrumentation aligned to order capture and fulfillment initiation.
Integrations were focused on synchronization with NetSuite ERP systems for inventory visibility, order-to-cash processing, and downstream fulfillment and invoicing, reflecting a tight operational coupling between commerce and back office finance and operations. Operational scope covered US commercial operations and business functions including sales order processing, fulfillment, and finance reconciliation.
Governance established commerce change processes for catalog updates, pricing approvals, and exception handling, and workflows were structured to route order exceptions into ERP reconciliations. Ongoing responsibilities emphasize maintenance of NetSuite ERP systems alongside the Oracle NetSuite Commerce platform to preserve transactional integrity across commerce and back office systems.
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Clark Service Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clark Service Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Director of Operations | Director | Finance |
Apps Being Evaluated by Clark Service Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||