AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Claus Sørensen (VIKING) Tech Stack and Enterprise Applications

Claus Sørensen (VIKING) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP CRM CRM CRM n/a 2011 2011
In 2011 VIKING implemented SAP CRM to consolidate customer-facing processes within its professional services organization. The SAP CRM deployment served VIKING, a Denmark-based company with approximately 2000 employees and reported revenue of 300000000, as the primary CRM platform for sales and service workflows. Implementation emphasis was on development, support and maintenance of SAP CRM, with a configuration mix of sales force automation, contact and account management, service case handling, activity management and embedded reporting capabilities. SAP CRM was instrumented to capture usage statistics, enabling administrators to monitor feature adoption and transaction volumes. The CRM implementation operated across customer-facing departments, specifically sales and customer service lines, and fed usage statistics back to central IT for operational oversight. Integrations were aligned to standard CRM patterns, exchanging customer master and transactional status with back-office systems to support order and service lifecycle continuity. Governance centered on an internal development and support model, with defined maintenance responsibilities, change control processes and periodic review of usage statistics to prioritize enhancements. Ongoing maintenance and statistical monitoring provided the basis for iterative configuration updates of SAP CRM, preserving system stability and operational visibility.
Customer Experience CRM 2018 2018
Customer Experience CRM 2018 2018
Marketing Automation CRM 2023 2023
Claus Sørensen (VIKING) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015 VIKING implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and operate its corporate website and associated customer-facing web workloads. The deployment was focused on the company website and external application endpoints used by customers and partners, positioning Microsoft Azure Cloud Services as the primary hosting and compute environment for web traffic and content delivery. The configuration combined platform and infrastructure compute capabilities, delivering managed web application hosting, scalable compute instances, persistent object and file storage for static and dynamic assets, and managed traffic distribution for high availability. Implementation work emphasized automated provisioning and environment separation across production and non production environments, along with monitoring instrumentation and logging to support operational observability of hosted applications. Operational coverage centered on IT infrastructure and web operations teams in Denmark, with responsibility for release orchestration, incident response, and content deployments integrated into the Azure-hosted environment. Governance was implemented through centralized subscription management, role based access control and documented deployment runbooks to control change, manage access, and standardize operational procedures for the Microsoft Azure Cloud Services implementation.

IT Decision Makers and Key Stakeholders at Claus Sørensen (VIKING)

First Name Last Name Title Function Department Email Phone
COO CXO Finance
Strategic Sourcer Manager Supply Chain
CFO CXO Finance
CEO CXO Finance
Country Director Baltics, CIS, Finland, Iceland, Sweden Director Finance
Vice President, Business Development & Marketing VP Marketing
Global Manager Trade Manager Investment
Purchaser/Procurement Coordinator Manager Procurement
Head of Procurement and Global Planning Director Procurement
Global Purchasing Executive CXO Procurement
Director Global Logistics Director Supply Chain
Global Sourcing Manager Manager Procurement

Apps Being Evaluated by Claus Sørensen (VIKING) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Claus Sørensen (VIKING) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Claus Sørensen (VIKING) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Claus Sørensen (VIKING) Technographics
Claus Sørensen (VIKING) is a Professional Services organization based in Denmark, with around 2000 employees and annual revenues of $300.0 million.
Claus Sørensen (VIKING) operates a diverse technology stack with applications such as SAP CRM and Microsoft Azure Cloud Services, covering areas like CRM and Application Hosting and Computing Services.
Claus Sørensen (VIKING) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Microsoft.
Claus Sørensen (VIKING) recently adopted applications including Microsoft Dynamics 365 Marketing in 2023, Hotjar in 2018 and Adobe Experience Cloud in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates Claus Sørensen (VIKING)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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