Esbjerg V, 6710,
Denmark
Claus Sørensen (VIKING) Technographics
Claus Sørensen (VIKING) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Claus Sørensen (VIKING) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Claus Sørensen (VIKING) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Claus Sørensen (VIKING) has purchased the following applications: SAP CRM for CRM in 2011, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Claus Sørensen (VIKING) is running and its propensity to invest more and deepen its relationship with SAP , Contentsquare , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Claus Sørensen (VIKING) revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Claus Sørensen (VIKING) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Claus Sørensen (VIKING) Tech Stack and Enterprise Applications
Claus Sørensen (VIKING) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP CRM | CRM | CRM | n/a | 2011 | 2011 |
In 2011 VIKING implemented SAP CRM to consolidate customer-facing processes within its professional services organization. The SAP CRM deployment served VIKING, a Denmark-based company with approximately 2000 employees and reported revenue of 300000000, as the primary CRM platform for sales and service workflows.
Implementation emphasis was on development, support and maintenance of SAP CRM, with a configuration mix of sales force automation, contact and account management, service case handling, activity management and embedded reporting capabilities. SAP CRM was instrumented to capture usage statistics, enabling administrators to monitor feature adoption and transaction volumes.
The CRM implementation operated across customer-facing departments, specifically sales and customer service lines, and fed usage statistics back to central IT for operational oversight. Integrations were aligned to standard CRM patterns, exchanging customer master and transactional status with back-office systems to support order and service lifecycle continuity.
Governance centered on an internal development and support model, with defined maintenance responsibilities, change control processes and periodic review of usage statistics to prioritize enhancements. Ongoing maintenance and statistical monitoring provided the basis for iterative configuration updates of SAP CRM, preserving system stability and operational visibility.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Claus Sørensen (VIKING) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015 VIKING implemented Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and operate its corporate website and associated customer-facing web workloads. The deployment was focused on the company website and external application endpoints used by customers and partners, positioning Microsoft Azure Cloud Services as the primary hosting and compute environment for web traffic and content delivery.
The configuration combined platform and infrastructure compute capabilities, delivering managed web application hosting, scalable compute instances, persistent object and file storage for static and dynamic assets, and managed traffic distribution for high availability. Implementation work emphasized automated provisioning and environment separation across production and non production environments, along with monitoring instrumentation and logging to support operational observability of hosted applications.
Operational coverage centered on IT infrastructure and web operations teams in Denmark, with responsibility for release orchestration, incident response, and content deployments integrated into the Azure-hosted environment. Governance was implemented through centralized subscription management, role based access control and documented deployment runbooks to control change, manage access, and standardize operational procedures for the Microsoft Azure Cloud Services implementation.
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IT Decision Makers and Key Stakeholders at Claus Sørensen (VIKING)
Apps Being Evaluated by Claus Sørensen (VIKING) Executives
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