Atlanta, 30346, GA,
United States
Clearwave Technographics
Clearwave Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clearwave and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Clearwave employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clearwave has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clearwave is running and its propensity to invest more and deepen its relationship with iCIMS , Drift , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clearwave revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clearwave intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clearwave Tech Stack and Enterprise Applications
Clearwave HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Clearwave implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System provides Applicant Tracking System capabilities to centralize Clearwave recruiting and talent acquisition workflows on the company website.
Deployment focused on embedding iCIMS Recruit career site functionality into Clearwave web pages to capture applicants directly into the system, supporting job posting, candidate capture, application routing, requisition tracking, and basic workflow automation typical of Applicant Tracking System deployments. Configuration likely emphasized role based access for recruiters and hiring managers, configurable job requisition templates, and candidate status progression to enforce consistent hiring stages.
Operational coverage centered on HR and recruiting functions within Clearwave, with the career site integration serving as the primary inbound channel for external candidates. The implementation aligns with cloud delivered ATS practices, consolidating candidate records, scheduling and interview coordination, and reporting for talent acquisition stakeholders.
Governance emphasis included standardizing recruiter and hiring manager workflows, establishing approval and offer routing practices, and configuring data and access controls to match Clearwave hiring governance. The narrative ties Clearwave, iCIMS Recruit Applicant Tracking System, Applicant Tracking System, and talent acquisition as the core relationship between company, application, category, and business function.
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Clearwave AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Clearwave deployed Drift AI Chatbot on its corporate website. The Drift AI Chatbot implementation is an instance of Chatbots and Conversational AI technology used to instrument site-based customer and prospect engagement for a 140 person professional services firm.
The implementation centered on web-embedded conversational workflows, including configured playbooks for qualification, automated lead capture forms, intent-aware response scripting, and routing rules to surface conversations to human agents. Drift AI Chatbot was configured to handle inbound site traffic with structured qualification flows and handoff triggers consistent with standard conversational automation capabilities.
Operational coverage is focused on the public website as the primary digital engagement channel, supporting marketing, sales and client services interactions. Governance and ongoing operations were structured to maintain conversation scripts and routing rules, with marketing owning message and playbook content and sales operations responsible for routing and escalation logic.
Rollout and maintenance practices emphasized iterative tuning of conversation flows and script governance, with chat transcript review used to refine playbooks and improve intent handling. The implementation of Drift AI Chatbot delivered a persistent conversational layer on Clearwave’s site, aligning with Chatbots and Conversational AI use patterns for web-based customer engagement.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Clearwave Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Clearwave implemented Microsoft 365 to provide a unified Collaboration platform across its professional services operations. The deployment was scoped to support internal teamwork, client delivery collaboration, and corporate productivity across its US operations.
The implementation centers on core Microsoft 365 services common in Collaboration deployments, including Exchange Online for enterprise email, SharePoint Online for document management and intranet content, Microsoft Teams for chat and meetings, and OneDrive for personal file synchronization. Microsoft 365 is also used on their website.
Architecture was established as a centralized Microsoft 365 tenant leveraging Azure Active Directory for identity and group provisioning, with role based administration to manage user lifecycle and access. The operational scope covered corporate departments and delivery teams, aligning collaboration tools with project workflows and client communications.
Governance was implemented at the tenant level with role based access controls, external sharing policies, and content retention configurations to manage document sharing and information governance across departments. The configuration reflects standard Collaboration category controls for enterprise email, content collaboration, and real time communications.
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Clearwave eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Clearwave CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Clearwave PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Clearwave IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Clearwave CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clearwave
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Clearwave Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||