Cleveland County
311 E Marion St,
Shelby, 28150, NC,
United States
Shelby, 28150, NC,
United States
1 704-484-4900
Government
Cleveland County Technographics
Cleveland County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Cleveland County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland County has purchased the following applications: FIS for ERP Financial in 2020, KEMS Payroll for Payroll in 2020, Tyler Munis ERP for Government ERP in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland County is running and its propensity to invest more and deepen its relationship with Keystone , Tyler Technologies , Springbrook Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland County revenues, which have grown to $143.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cleveland County Tech Stack and Enterprise Applications
Cleveland County ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keystone | Legacy | FIS | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Cleveland County implemented FIS to satisfy an RFQ for time and attendance, scheduling, and leave management software within its ERP Financial environment. The procurement mandated compatibility with the Keystone Information System Payroll/ERP application and included acquisition, implementation, and training scope for the selected solution.
The deployment focused on FIS timekeeping, scheduling, and leave management modules, with configuration work to support employee time capture, scheduling workflows, and leave accrual administration. The project scope explicitly included training and continuing support as part of the procurement deliverables.
Integrations centered on a payroll interface to the Keystone Information System Payroll/ERP application, enabling payroll and HR downstream processing to consume validated time and leave records. Operational rollout was staged, with a pilot of the timekeeping software in specific departments planned for January 2021, followed by an organization wide launch on July 1, 2021.
Governance activities emphasized staged rollout controls, training-driven adoption, and ongoing vendor support for the FIS time and attendance components. Process change focused on standardizing timekeeping and leave workflows to align FIS configuration with county payroll and HR operational requirements.
|
Cleveland County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keystone | Legacy | KEMS Payroll | Payroll | HCM | n/a | 2020 | 2020 |
In 2020, Cleveland County initiated the acquisition and implementation of KEMS Payroll to address time and attendance, scheduling, and leave management requirements within its Payroll environment. The county procured KEMS Payroll through an RFQ that combined software, implementation services, training, and continuing support to standardize time capture and leave processing for county employees.
The implementation scope specified time and attendance, scheduling, and leave management modules as core functional components, with configuration work focused on employee time capture, shift scheduling workflows, leave accrual rules, and administrator training. The RFQ required vendor provided training and continuing support as part of the KEMS Payroll engagement to ensure operational readiness and sustainment.
The project documentation explicitly required compatibility with the Keystone Information System Payroll ERP application, defining integration points for payroll data transfer and pay calculation feeds between KEMS Payroll and the Keystone payroll engine. Deployment followed a phased rollout plan, with a targeted pilot in specific departments in January of 2021 and an organization wide launch scheduled for July 1, 2021, covering payroll, human resources, and department level timekeeping functions across the county.
Governance elements emphasized by the RFQ included vendor led training, ongoing support contracts, and a phased approval workflow to transition from pilot to enterprise use. The implementation narrative centers on operational integration with Keystone, module level configuration for time and leave workflows, and a structured pilot to production timeline to bring county departments into a centralized payroll data flow.
|
Cleveland County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Cleveland County implemented Tyler Munis ERP as its Government ERP solution to centralize municipal financial systems and standardize county accounting workflows. Tyler Munis ERP was introduced across county departments that manage budgeting and financial operations, establishing a single platform for core fiscal administration.
The implementation focused on Tyler Munis ERP financial capabilities, reflecting prior use of Munis Financial Systems for accounting. Configuration work emphasized core financial management, budget control, procurement and accounts payable and receivable modules consistent with Government ERP functional patterns, with role based access and municipal workflow templates applied to county finance processes.
Operational coverage included county departments and the central finance office, with the system deployed across the county network and integrated with Microsoft Office Server Suite for reporting, document generation and user productivity. Governance centered on centralized administration of the Tyler Munis ERP instance, standardized transactional workflows across departments, and consolidation of financial data for municipal reporting.
|
Cleveland County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Utilities Customer Care and Billing | CRM |
|
2014 | 2014 |
|
Cleveland County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Cleveland County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Director | Director | Finance | |
|
|
|
Assistant Finance Director | Director | Finance | |
|
Apps Being Evaluated by Cleveland County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cleveland County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cleveland County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cleveland County Technographics
Cleveland County is a Government organization based in United States,
with around 800 employees and annual revenues of $143.0 million.
Cleveland County operates a diverse technology stack with applications such as
FIS, KEMS Payroll and Tyler Munis ERP,
covering areas like ERP Financial, Payroll and Government ERP.
Cleveland County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Keystone and Tyler Technologies.
Cleveland County recently adopted applications including
FIS in 2020, KEMS Payroll in 2020 and Tyler Munis ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cleveland County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cleveland County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cleveland County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.