ClickSoftware
35 Corporate Drive Suite 400,
Burlington, 1803, MA,
United States
Burlington, 1803, MA,
United States
1 888-438-3308
Professional Services
ClickSoftware Technographics
ClickSoftware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ClickSoftware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 730 ClickSoftware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ClickSoftware has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2006, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ClickSoftware is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ClickSoftware revenues, which have grown to $128.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClickSoftware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ClickSoftware Tech Stack and Enterprise Applications
ClickSoftware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, ClickSoftware implemented Oracle NetSuite ERP. The deployment addressed ERP Financial requirements for the Professional Services firm headquartered in the United States, and ClickSoftware implemented Oracle NetSuite ERP in the ERP Financial category to support corporate finance and accounting functions.
Oracle NetSuite ERP was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. Configuration work emphasized chart of accounts design, multi entity accounting, revenue recognition workflows and period close automation to align with professional services billing and revenue patterns.
The implementation covered the finance organization and billing operations across ClickSoftware’s US operations and professional services lines, impacting corporate finance, accounting, billing and revenue management. Role based access and centralized transaction processing were established to ensure consistent posting and reporting across business units.
Financial governance was formalized within Oracle NetSuite ERP through standardized month end close procedures, approval workflows and segregation of duties controls. The rollout prioritized standardized financial workflows and ongoing operational accounting and statutory reporting within the ERP Financial environment.
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ERP Financial | ERP |
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2011 | 2011 |
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ClickSoftware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ClickSoftware implemented Cisco Webex Meetings on its website. The deployment exposes Cisco Webex Meetings through the corporate website to provide direct meeting access for clients and partners and to support internal collaboration across its professional services teams.
The configuration leverages core Audio Video and Web Conferencing capabilities including real-time audio and video, screen sharing, participant management, meeting scheduling, and recording. Deployment is web-forward, embedding Cisco Webex Meetings for browser-based access and meeting orchestration tied to corporate scheduling workflows, supporting client engagement and service delivery functions. Governance emphasizes access provisioning, meeting controls, and content capture policies to manage external participant access and align conferencing usage with professional services delivery.
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Collaboration | Collaboration |
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2020 | 2020 |
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ClickSoftware Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, ClickSoftware implemented DocuSign eSignature as a Digital Signing solution on its public website. The deployment embeds DocuSign eSignature to capture electronic signatures and to orchestrate customer-facing contract acceptance for professional services engagements.
Implementation architecture centers on embedded signing flows and server-side envelope orchestration, using DocuSign eSignature envelope templates, recipient routing, and standard authentication options to enforce signature sequences and create audit trails. Operational coverage focuses on web-based contract execution and internal review workflows, with standardized templates and routing rules applied to sales and legal business functions to ensure consistent document handling and centralized signed records within the DocuSign eSignature environment.
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ClickSoftware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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ClickSoftware ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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ClickSoftware TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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ClickSoftware PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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ClickSoftware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ClickSoftware CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ClickSoftware
| First Name | Last Name | Title | Function | Department | Phone | |
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Chairman & CEO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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VP Sales North America | VP | Sales | |
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Director of Business Development | Director | Finance | |
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VP Product Marketing | VP | Marketing | |
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Asst Controller | Director | Operations | |
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Apps Being Evaluated by ClickSoftware Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ClickSoftware IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ClickSoftware digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ClickSoftware Technographics
ClickSoftware is a Professional Services organization based in United States,
with around 730 employees and annual revenues of $128.0 million.
ClickSoftware operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Cisco Webex Meetings and DocuSign eSignature,
covering areas like ERP Financial, Audio Video and Web Conferencing and Digital Signing.
ClickSoftware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Docusign.
ClickSoftware recently adopted applications including
DocuSign eSignature in 2021, Okta Identity Cloud in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ClickSoftware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ClickSoftware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ClickSoftware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.