New Westminster, V3M 3S3, BC,
Canada
Clinic Supplies Canada Technographics
Clinic Supplies Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clinic Supplies Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Clinic Supplies Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clinic Supplies Canada has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clinic Supplies Canada is running and its propensity to invest more and deepen its relationship with Intuit , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clinic Supplies Canada revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clinic Supplies Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clinic Supplies Canada Tech Stack and Enterprise Applications
Clinic Supplies Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2015 | 2015 |
In 2015, Clinic Supplies Canada implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The initial deployment centralized core finance workflows and established Intuit Quickbooks Enterprise as the system of record for Accounts Receivable and Accounts Payable processing.
Configuration focused on Accounts Receivable and Accounts Payable modules, order and invoice input, and preparing financial statements. The implementation captures input order and invoice entry into Intuit Quickbooks Enterprise, supports posting AP invoices for over 300 invoices per week, processes Return Merchandise Authorizations, and maintains Bank and Visa reconciliation records within the application.
Operational coverage is concentrated in the finance function for the Canada-based business, scaled to a 20 employee organization and designed to handle high AP throughput. Functional terminology embedded in the configuration includes invoice posting workflows, RMA tracking, reconciliation routines, and financial statement preparation processes consistent with ERP Financial operations.
Governance established formal issue recording and resolution workflows, ensuring issues and solutions are properly recorded against transactions and RMAs. Controls include reconciliation cadence for bank and Visa accounts and review points for AP batching and financial statement inputs to support consistent month end procedures.
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Clinic Supplies Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013 Clinic Supplies Canada implemented Zendesk Chat on its public website as a customer-facing messaging channel, positioning Zendesk Chat within the Chatbots and Conversational AI category for web-based support. The deployment serves a Canada-based, 20-employee Leisure and Hospitality business and is focused on real-time customer inquiry capture through the site.
The implementation configures the Zendesk Chat web widget for live chat handling, agent-facing dashboards for message routing, and basic automated triggers and canned responses to standardize first-contact interactions. Zendesk Chat is used to manage synchronous conversations and to persist chat transcripts for follow-up, reflecting common Chatbots and Conversational AI functional workflows such as live agent handoff and automated greetings.
Operational coverage is concentrated on the company website where the chat widget is embedded, supporting front-line customer service and inquiry qualification workflows handled by a small internal team. There are no named third-party integrations recorded, the deployment is scoped to web-based customer engagement, and the relationship is Clinic Supplies Canada Zendesk Chat Chatbots and Conversational AI for customer support.
Governance centers on chat routing rules, defined business hours for live response, and simple escalation practices to asynchronous channels for after-hours inquiries, aligning support processes with the introduction of Zendesk Chat. The configuration emphasizes lightweight operational processes appropriate for a small team, including transcript review and agent response templates to maintain consistency.
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Clinic Supplies Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Clinic Supplies Canada deployed Microsoft 365 to deliver Collaboration capabilities across the organization. The company implemented Microsoft 365 as its primary Collaboration platform to centralize email, cloud file storage, document co-authoring, and real-time chat and meeting functionality for a staff of roughly 20 employees.
Deployment was executed as a cloud-hosted Microsoft 365 tenant with centralized user and license administration and tenant-level controls tailored to a small business environment. The company website references Microsoft 365, indicating web-facing utilization of Microsoft 365 services for customer-facing workflows or content delivery. Governance focused on tenant administration, mailbox and sharing policies, and role-based account management to control external sharing and secure documents. Clinic Supplies Canada Microsoft 365 Collaboration supports internal communication, administrative document management, and front-line sales inquiry handling.
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Clinic Supplies Canada eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2009 | 2009 |
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Clinic Supplies Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Clinic Supplies Canada ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Clinic Supplies Canada PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Clinic Supplies Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Clinic Supplies Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder | CXO | Finance | ||||
| Accounting Clerk | Manager | Finance | ||||
| General Manager | Manager | Finance | ||||
| Customer Success Manager | Manager | Customer Service |
Apps Being Evaluated by Clinic Supplies Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||