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Clinica Viva & Sorria Brazil Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kentro Sistemas Legacy Kentro Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Clinica Viva & Sorria Brazil implemented Kentro Chatbot, adopting Chatbots and Conversational AI to automate patient appointment scheduling, FAQs and pre visit triage at its dental clinic in Lins, São Paulo, Brazil. The deployment targeted the clinic patient intake and front desk functions for a small practice environment with approximately 10 employees, focusing on automating routine patient communications. Kentro Chatbot was configured with conversational workflows for appointment booking, FAQ handling and symptom triage, reflecting capabilities typical of Chatbots and Conversational AI platforms. Configuration emphasized scripted dialogs and escalation triggers to route complex cases to human staff, enabling the clinic to standardize intake interactions and reduce manual handling of repetitive requests. The implementation included an omnichannel front end with WhatsApp integration to capture patient messages on a preferred messaging channel, and to provide synchronous handoff to reception when required. Operational coverage centered on patient communications, appointment coordination and pre visit screening at the Lins clinic, with the Kentro Chatbot serving as the primary automated touchpoint for inbound patient inquiries. Governance was organized around clinic administrative staff operating the Kentro Chatbot instance through the vendor platform, with operational workflows adjusted to incorporate automated triage and scheduling handoffs. The clinic reported improved response speed and operational efficiency as a result of the Kentro Chatbot deployment.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Conversion Tracking Marketing Analytics CRM n/a 2023 2023
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Apps Development PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Clinica Viva & Sorria Brazil
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clinica Viva & Sorria Brazil Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clinica Viva & Sorria Brazil Technographics

Clinica Viva & Sorria Brazil is a Healthcare organization based in Brazil, with around 10 employees and annual revenues of $1.0 million.

Clinica Viva & Sorria Brazil operates a diverse technology stack with applications such as Kentro Chatbot, CKEditor and Google Conversion Tracking, covering areas like Chatbots and Conversational AI, Content Management and Marketing Analytics.

Clinica Viva & Sorria Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Kentro Sistemas, CKSource and Google.

Clinica Viva & Sorria Brazil recently adopted applications including React in 2024, Kentro Chatbot in 2023 and Google Conversion Tracking in 2023, highlighting its ongoing modernization strategy.

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Our research team continuously updates Clinica Viva & Sorria Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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