Lins, 16400-045,
Brazil
Clinica Viva & Sorria Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clinica Viva & Sorria Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Clinica Viva & Sorria Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clinica Viva & Sorria Brazil has purchased the following applications: Kentro Chatbot for Chatbots and Conversational AI in 2023, CKEditor for Content Management in 2018, Google Conversion Tracking for Marketing Analytics in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clinica Viva & Sorria Brazil is running and its propensity to invest more and deepen its relationship with Kentro Sistemas , CKSource , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clinica Viva & Sorria Brazil revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clinica Viva & Sorria Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentro Sistemas | Legacy | Kentro Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Clinica Viva & Sorria Brazil implemented Kentro Chatbot, adopting Chatbots and Conversational AI to automate patient appointment scheduling, FAQs and pre visit triage at its dental clinic in Lins, São Paulo, Brazil. The deployment targeted the clinic patient intake and front desk functions for a small practice environment with approximately 10 employees, focusing on automating routine patient communications.
Kentro Chatbot was configured with conversational workflows for appointment booking, FAQ handling and symptom triage, reflecting capabilities typical of Chatbots and Conversational AI platforms. Configuration emphasized scripted dialogs and escalation triggers to route complex cases to human staff, enabling the clinic to standardize intake interactions and reduce manual handling of repetitive requests.
The implementation included an omnichannel front end with WhatsApp integration to capture patient messages on a preferred messaging channel, and to provide synchronous handoff to reception when required. Operational coverage centered on patient communications, appointment coordination and pre visit screening at the Lins clinic, with the Kentro Chatbot serving as the primary automated touchpoint for inbound patient inquiries.
Governance was organized around clinic administrative staff operating the Kentro Chatbot instance through the vendor platform, with operational workflows adjusted to incorporate automated triage and scheduling handoffs. The clinic reported improved response speed and operational efficiency as a result of the Kentro Chatbot deployment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Conversion Tracking | Marketing Analytics | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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