Wayne, 19087, PA,
United States
Clinical and Laboratory Standards Institute Technographics
Clinical and Laboratory Standards Institute Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clinical and Laboratory Standards Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Clinical and Laboratory Standards Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clinical and Laboratory Standards Institute has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Cadmium Elevate for Learning and Development in 2024, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clinical and Laboratory Standards Institute is running and its propensity to invest more and deepen its relationship with Oracle , Cadmium , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clinical and Laboratory Standards Institute revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clinical and Laboratory Standards Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clinical and Laboratory Standards Institute Tech Stack and Enterprise Applications
Clinical and Laboratory Standards Institute ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Clinical and Laboratory Standards Institute implemented Oracle NetSuite ERP to address core financial operations for its 70-employee consumer packaged goods organization. The deployment targeted ERP Financial capabilities and configured core financial modules including general ledger, accounts payable, accounts receivable, cash management, billing, fixed asset accounting, and financial reporting.
Oracle NetSuite ERP was provisioned as a cloud SaaS instance and configured with chart of accounts rationalization, role based access controls, and standardized month end close workflows. Operational coverage centered on finance, accounting, and billing functions, with governance defined through finance process owners, documented approval workflows for journal entries and reconciliations, and staged cutover sequencing to align the new general ledger and billing processes.
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Clinical and Laboratory Standards Institute HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cadmium | Legacy | Cadmium Elevate | Learning and Development | HCM | n/a | 2024 | 2024 |
In 2024, Clinical and Laboratory Standards Institute implemented Cadmium Elevate as its primary learning platform classified under the Learning and Development category. Cadmium Elevate, referenced by CLSI as Elevate eLearning Learning Management System Powered by Cadmium, is being used to deliver continuing education programs and to manage certificate issuance and reprints for clinical and laboratory professionals in the United States.
The implementation scope emphasizes CE delivery, certificate issuance and reprint workflows, and a centralized learner access portal that consolidates CLSI educational content. The deployment is a hosted Cadmium Elevate instance configured with role based enrollment, course catalog management, assessment engines for CE credit, and automated certificate generation workflows. Operational coverage is focused on CLSI education and continuing education administration across its United States audience, with governance centered on centralized certificate workflows, learner record control, and platform based reporting and learner tracking to support accreditation recordkeeping.
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Clinical and Laboratory Standards Institute AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Clinical and Laboratory Standards Institute implemented Zendesk Chat. Zendesk Chat, categorized as Chatbots and Conversational AI, was embedded on the organization's public website to provide real-time, web-based customer support for site visitors and external stakeholders.
The deployment focused on the Zendesk Chat widget and agent dashboard, enabling live chat sessions, real-time messaging, canned responses, chat routing to designated agents, and persistent chat transcripts to support follow-up and record keeping. Operational coverage emphasized web customer service and support workflows within the institute, with configuration of role-based agent queues, response templates, and chat handling protocols as part of governance and standard operating procedures.
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Clinical and Laboratory Standards Institute Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Clinical and Laboratory Standards Institute eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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Clinical and Laboratory Standards Institute CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Clinical and Laboratory Standards Institute PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Clinical and Laboratory Standards Institute PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Clinical and Laboratory Standards Institute IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Clinical and Laboratory Standards Institute
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Senior Vice President, Operations | VP | Operations | ||||
| Director, Finance & Accounting | Director | Finance |
Apps Being Evaluated by Clinical and Laboratory Standards Institute Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-24 | Clinical and Laboratory Standards Institute | Evaluated | Epic Systems | EPIC Beaker | Laboratory Management | ERP Services and Operations |