Winston-Salem, 27101, NC,
United States
Clinical ink Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clinical ink and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Clinical ink employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clinical ink has purchased the following applications: Ascent ERP for ERP Financial in 2023, Ascent Rental for Rental Management System in 2023, Hubspot Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clinical ink is running and its propensity to invest more and deepen its relationship with Ascent Solutions , HubSpot , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clinical ink revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clinical ink intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascent Solutions | Legacy | Ascent ERP | ERP Financial | ERP Financial Management | Mamoon Enterprises | 2023 | 2024 |
In 2023 Clinical ink implemented Ascent ERP within a Warehouse Management scope to augment inventory tracking for serialized clinical trial technology equipment. The deployment focused on strengthening frontend process control while preserving Clinical ink's fit-for-purpose upstream systems and workflows.
Mamoon Enterprises configured Ascent ERP alongside Ascent Rental and Zenkraft Multi-Carrier Shipping to deliver a tailored set of modules, including serialization and lot control, rental order fulfillment, customer returns, pick pack ship workflows, and warehouse management capabilities. The implementation emphasized automation of rental fulfillment and returns processes and the use of serialized tracking to increase inventory visibility across nodes.
Integrations were executed with Salesforce Sales Cloud, Salesforce Service Cloud, and Salesforce CPQ, enabling order orchestration and delivery notifications from clinical trial sites into Ascent ERP. Operational coverage included domestic and international warehouses and equipment movement to multiple clinical trial sites, supporting supply chain, support operations, and analytics functions across Clinical ink.
Governance and rollout were managed by implementation partner Mamoon Enterprises with on-site Systems and Analytics involvement, and the configuration allowed ongoing customization using Ascent ERP inventory data. Clinical ink reports superior stock visibility, automated delivery notifications, increased flexibility for warehouse-to-warehouse transfers and trial completion returns, and a cited 20% efficiency improvement following the deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascent Solutions | Legacy | Ascent Rental | Rental Management System | ERP Services and Operations | Mamoon Enterprises | 2023 | 2024 |
In 2023, Clinical Ink deployed Ascent Rental and Ascent ERP to improve serialized equipment tracking and warehouse visibility for clinical trial operations. Ascent Rental is explicitly referenced in the case study, and Ascent Rental Apps Category supported inventory visibility, shipping automation and warehouse-to-warehouse transfers for Clinical Ink's life sciences supply chain.
The implementation configured Ascent Rental to automate rental order fulfillment and returns workflows, and configured Ascent ERP to provide a unified inventory visibility layer for serialized assets. Functional capabilities implemented included serialized equipment tracking, warehouse visibility, automated shipping orchestration and warehouse-to-warehouse transfer processes, aligned to clinical trial supply chain and rental lifecycle management.
The rollout was implemented by Mamoon Enterprises, integrating Ascent ERP and Ascent Rental to orchestrate warehouse and fulfillment workflows across domestic and international sites. Operational scope covered clinical trial operations, logistics and supply chain functions, with the paired applications serving inventory reconciliation, order fulfillment, returns processing and shipping automation use cases.
Governance and process changes centralized rental order lifecycle controls and automated return and transfer procedures, reducing manual handoffs in warehouse and trial site logistics. The case study reports a roughly 20% efficiency improvement as an outcome of the Ascent ERP and Ascent Rental deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2023 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2023 | 2024 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2024 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2023 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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