Raleigh, 27603, NC,
United States
Mamoon Enterprises
Mamoon Enterprises, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mamoon Enterprises collaboration with software players such as Bringg, Ascent Solutions and Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Mamoon Enterprises | Ascent Solutions | Ascent ERP | ERP Financial | ERP |
| Mamoon Enterprises | Ascent Solutions | Ascent Rental | Rental Management System | ERP Services and Operations |
| Mamoon Enterprises | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | eCommerce |
| Mamoon Enterprises | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | SPM |
| Mamoon Enterprises | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Mamoon Enterprises | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Clinical ink | Professional Services | 350 | $40M | United States | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | 2023 |
In 2023, Clinical ink implemented Zenkraft Multi-Carrier Shipping as part of a Shipping Management initiative to augment its inventory and serialized equipment tracking for clinical trial operations. The deployment was designed to strengthen front-end process control while preserving fit-for-purpose inventory technology.
Mamoon Enterprises configured Ascent ERP, Ascent Rental and Zenkraft Multi-Carrier Shipping to deliver a tailored solution that automates rental order fulfillment, customer returns, and pick, pack, ship workflows. The implementation included serialization and lot control capabilities to track movement of serialized technology equipment across warehouses and trial sites. Salesforce Sales Cloud, Salesforce Service Cloud and Salesforce CPQ were integrated into the cloud solution stack to surface inventory and shipping information into sales and service workflows.
Operational coverage included domestic and international warehouses, warehouse-to-warehouse transfers, and direct delivery to multiple clinical trial sites, with automated delivery notifications from customer sites feeding warehouse and rental processes. Zenkraft Multi-Carrier Shipping was used to centralize carrier selection and shipment orchestration within the Shipping Management layer while Ascent ERP and Ascent Rental governed inventory and rental lifecycle states. The architecture emphasized process orchestration between ERP, rental, CRM and shipping systems to maintain serialized asset visibility.
Governance and rollout were led by Mamoon Enterprises with systems and analytics ownership from Clinical ink supply chain and support operations, enabling standardized fulfillment and returns workflows and tighter process control. Clinical ink reported superior stock visibility across warehouses and increased flexibility for transfers and trial completion returns, and the Senior Director, Supply Chain & Support Operations reported a 20% efficiency improvement following implementation.
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Clinical ink | Professional Services | 350 | $40M | United States | Ascent Solutions | Ascent Rental | Rental Management System | 2023 |
In 2023, Clinical Ink deployed Ascent Rental and Ascent ERP to improve serialized equipment tracking and warehouse visibility for clinical trial operations. Ascent Rental is explicitly referenced in the case study, and Ascent Rental Apps Category supported inventory visibility, shipping automation and warehouse-to-warehouse transfers for Clinical Ink's life sciences supply chain.
The implementation configured Ascent Rental to automate rental order fulfillment and returns workflows, and configured Ascent ERP to provide a unified inventory visibility layer for serialized assets. Functional capabilities implemented included serialized equipment tracking, warehouse visibility, automated shipping orchestration and warehouse-to-warehouse transfer processes, aligned to clinical trial supply chain and rental lifecycle management.
The rollout was implemented by Mamoon Enterprises, integrating Ascent ERP and Ascent Rental to orchestrate warehouse and fulfillment workflows across domestic and international sites. Operational scope covered clinical trial operations, logistics and supply chain functions, with the paired applications serving inventory reconciliation, order fulfillment, returns processing and shipping automation use cases.
Governance and process changes centralized rental order lifecycle controls and automated return and transfer procedures, reducing manual handoffs in warehouse and trial site logistics. The case study reports a roughly 20% efficiency improvement as an outcome of the Ascent ERP and Ascent Rental deployment.
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Clinical ink | Professional Services | 350 | $40M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2023 |
In 2023, Clinical ink implemented Salesforce Sales Cloud as part of a broader deployment of Salesforce Sales & Service Clouds, aligning CRM and sales automation with their inventory and fulfillment needs. The implementation targeted the Sales Automation,CRM,Sales Engagement category and was scoped to address Inventory Visibility & Control, Order Fulfillment, Serialization & Lot Control, Rental Items, Customer Returns, Pick, Pack, Ship, and Warehouse Management use cases. The deployment was intended to link commercial account and opportunity workflows to serialized equipment tracking across clinical trial operations.
Salesforce Sales Cloud was configured to support account management, opportunity and pipeline workflows, and quoting interactions alongside Salesforce CPQ. Mamoon Enterprises implemented integrations to surface inventory and rental status from Ascent ERP and Ascent Rental directly into Sales Cloud records, enabling sales and support users to view serialized equipment availability during order creation. Zenkraft Multi-Carrier Shipping was integrated to automate shipment creation and delivery notifications into the Salesforce environment, supporting fulfillment and carrier tracking visibility.
Operational coverage included domestic and international warehouses, multiple clinical trial sites, and warehouse to warehouse equipment transfers as well as trial completion returns. The solution connected Sales Cloud and Service Cloud processes to Ascent ERP and Ascent Rental to enable automated rental order fulfillment, returns processing, and real time stock visibility. Customer site delivery notifications were routed into Salesforce to close the loop between field receipts and commercial or support workflows.
Implementation governance was led by Mamoon Enterprises with Systems and Analytics resources working alongside Clinical ink supply chain leadership to configure, customize, and automate workflows using Ascent inventory information. The rollout emphasized process control for serialized equipment movement and ongoing configuration flexibility to support site and rental operations. Explicit outcomes reported in the project materials include superior stock visibility, automated delivery notifications, increased flexibility for warehouse transfers and returns, and a cited 20% efficiency improvement.
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Professional Services | 350 | $40M | United States | Ascent Solutions | Ascent ERP | ERP Financial | 2023 |
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Professional Services | 350 | $40M | United States | Salesforce | Salesforce Service Cloud | Customer Support | 2023 |
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Professional Services | 350 | $40M | United States | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | 2023 |
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