Raleigh, 27603, NC,
United States
Mamoon Enterprises
Mamoon Enterprises, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Mamoon Enterprises collaboration with software players such as Bringg, Ascent Solutions and Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Mamoon Enterprises | Ascent Solutions | Ascent ERP | ERP Financial | ERP |
| Mamoon Enterprises | Ascent Solutions | Ascent Rental | Rental Management System | ERP Services and Operations |
| Mamoon Enterprises | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | eCommerce |
| Mamoon Enterprises | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | SPM |
| Mamoon Enterprises | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | CRM |
| Mamoon Enterprises | Salesforce | Salesforce Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Clinical ink | Life Sciences | 300 | $30M | United States | Bringg | Zenkraft Multi-Carrier Shipping | Shipping Management | 2023 |
In 2023, Clinical ink implemented Zenkraft Multi-Carrier Shipping as part of a Shipping Management initiative to augment its inventory and serialized equipment tracking for clinical trial operations. The deployment was designed to strengthen front-end process control while preserving fit-for-purpose inventory technology.
Mamoon Enterprises configured Ascent ERP, Ascent Rental and Zenkraft Multi-Carrier Shipping to deliver a tailored solution that automates rental order fulfillment, customer returns, and pick, pack, ship workflows. The implementation included serialization and lot control capabilities to track movement of serialized technology equipment across warehouses and trial sites. Salesforce Sales Cloud, Salesforce Service Cloud and Salesforce CPQ were integrated into the cloud solution stack to surface inventory and shipping information into sales and service workflows.
Operational coverage included domestic and international warehouses, warehouse-to-warehouse transfers, and direct delivery to multiple clinical trial sites, with automated delivery notifications from customer sites feeding warehouse and rental processes. Zenkraft Multi-Carrier Shipping was used to centralize carrier selection and shipment orchestration within the Shipping Management layer while Ascent ERP and Ascent Rental governed inventory and rental lifecycle states. The architecture emphasized process orchestration between ERP, rental, CRM and shipping systems to maintain serialized asset visibility.
Governance and rollout were led by Mamoon Enterprises with systems and analytics ownership from Clinical ink supply chain and support operations, enabling standardized fulfillment and returns workflows and tighter process control. Clinical ink reported superior stock visibility across warehouses and increased flexibility for transfers and trial completion returns, and the Senior Director, Supply Chain & Support Operations reported a 20% efficiency improvement following implementation.
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Clinical ink | Life Sciences | 300 | $30M | United States | Ascent Solutions | Ascent Rental | Rental Management System | 2023 |
In 2023, Clinical Ink deployed Ascent Rental and Ascent ERP to improve serialized equipment tracking and warehouse visibility for clinical trial operations. Ascent Rental is explicitly referenced in the case study, and Ascent Rental Apps Category supported inventory visibility, shipping automation and warehouse-to-warehouse transfers for Clinical Ink's life sciences supply chain.
The implementation configured Ascent Rental to automate rental order fulfillment and returns workflows, and configured Ascent ERP to provide a unified inventory visibility layer for serialized assets. Functional capabilities implemented included serialized equipment tracking, warehouse visibility, automated shipping orchestration and warehouse-to-warehouse transfer processes, aligned to clinical trial supply chain and rental lifecycle management.
The rollout was implemented by Mamoon Enterprises, integrating Ascent ERP and Ascent Rental to orchestrate warehouse and fulfillment workflows across domestic and international sites. Operational scope covered clinical trial operations, logistics and supply chain functions, with the paired applications serving inventory reconciliation, order fulfillment, returns processing and shipping automation use cases.
Governance and process changes centralized rental order lifecycle controls and automated return and transfer procedures, reducing manual handoffs in warehouse and trial site logistics. The case study reports a roughly 20% efficiency improvement as an outcome of the Ascent ERP and Ascent Rental deployment.
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Clinical ink | Life Sciences | 300 | $30M | United States | Salesforce | Salesforce Service Cloud | Customer Support | 2023 |
In 2023, Clinical ink implemented Salesforce Service Cloud to centralize Customer Support workflows and link support operations directly to inventory and fulfillment processes. Clinical ink selected Salesforce Service Cloud as the service platform while engaging Mamoon Enterprises as the implementation partner, with Mamoon Rebekah Williams listed on the project team.
The implementation configured core service capabilities aligned to the Customer Support category, including case management, service console workflows, automated delivery notifications, and process controls for serialized asset tracking. The project also extended support automation to manage rental order fulfillment and customer returns, and used inventory information to drive custom automation and flexibility in order handling.
Salesforce Service Cloud was integrated with a multi-application operational stack, explicitly including Salesforce Sales Cloud and Salesforce CPQ for quote and sales context, Ascent ERP and Ascent Rental for inventory and rental lifecycle management, and Zenkraft Multi-Carrier Shipping for delivery orchestration. Operational coverage spans Clinical ink supply chain and support operations across domestic and international warehouses and clinical trial site logistics, supporting pick, pack, ship workflows and warehouse-to-warehouse equipment transfer as well as trial completion returns.
Governance and rollout were executed with the implementation partner Mamoon Enterprises and involved configuring process control points to automate notifications and inventory visibility for support and supply chain teams. Outcomes reported in the deployment include superior stock visibility across warehouses, automated delivery notifications from customer sites, increased flexibility for warehouse transfers and returns, and a quoted 20 percent efficiency improvement in shipping and automation processes.
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Life Sciences | 300 | $30M | United States | Ascent Solutions | Ascent ERP | ERP Financial | 2023 |
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Life Sciences | 300 | $30M | United States | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2023 |
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Life Sciences | 300 | $30M | United States | Salesforce | Salesforce CPQ | Configure Price Quote (CPQ) | 2023 |
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