Bruxelles, 1000,
Belgium
Clinique Saint-Jean Technographics
Clinique Saint-Jean Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clinique Saint-Jean and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Clinique Saint-Jean employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clinique Saint-Jean has purchased the following applications: Microsoft 365 for Collaboration in 2019, Atos Unify OpenScape Contact Center for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clinique Saint-Jean is running and its propensity to invest more and deepen its relationship with Microsoft , Atos , Mitel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clinique Saint-Jean revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clinique Saint-Jean intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clinique Saint-Jean Tech Stack and Enterprise Applications
Clinique Saint-Jean Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Clinique Saint-Jean implemented Microsoft 365 for Collaboration. Microsoft 365 is surfaced on their public website, indicating the organization publishes collaborative content or leverages Microsoft 365-hosted assets in its public portal. The deployment targets cross-functional collaboration across clinical and administrative teams and centralizes document publishing and communication workflows.
Functionally the implementation aligns with core Collaboration capabilities of Microsoft 365, including SharePoint-based content publishing, Teams-enabled messaging and meeting workflows, and OneDrive file sync and sharing to support care coordination and administrative processes. The presence of Microsoft 365 on the website indicates direct content delivery or embedded collaboration artifacts between the clinic web portal and the Microsoft 365 collaboration layer. Governance appears organized around centralized user and access controls and publisher workflows to manage externally surfaced content and interdepartmental collaboration.
|
Clinique Saint-Jean CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atos | Legacy | Atos Unify OpenScape Contact Center | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Clinique Saint-Jean deployed Atos Unify OpenScape Contact Center to centralize telephony and patient communication workflows, using the solution as a Call Center platform to support patient services and general practitioner communications. The Atos Unify OpenScape Contact Center implementation was positioned as a centralized delivery layer for inbound clinical and administrative calls, aligning the application with hospital front-desk and referral intake functions.
The project included an upgrade to OpenScape 4000 and the configuration of standard Call Center capabilities, including automatic call distribution, queue management, agent routing, and operational reporting. The configuration emphasized centralized call handling and monitoring, with agent workspaces and contact queues organized to separate patient inquiries from general practitioner referral and clinical coordination traffic.
Operational coverage focused on clinical reception and GP liaison functions across the hospital, consolidating telephony operations under the centralized OpenScape Contact Center. Clinique Saint-Jean found a telephony solution to meet the needs of both patients and general practitioners, with governance concentrated on centralized contact center operations and configuration management under the Atos Unify platform.
|
|
|
|
|
Call Center | CRM |
|
2014 | 2015 |
|
IT Decision Makers and Key Stakeholders at Clinique Saint-Jean
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Clinique Saint-Jean Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||