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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Clinique Saint-Jean Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Atos Legacy Atos Unify OpenScape Contact Center Call Center CRM n/a 2018 2018 In 2018, Clinique Saint-Jean deployed Atos Unify OpenScape Contact Center to centralize telephony and patient communication workflows, using the solution as a Call Center platform to support patient services and general practitioner communications. The Atos Unify OpenScape Contact Center implementation was positioned as a centralized delivery layer for inbound clinical and administrative calls, aligning the application with hospital front-desk and referral intake functions. The project included an upgrade to OpenScape 4000 and the configuration of standard Call Center capabilities, including automatic call distribution, queue management, agent routing, and operational reporting. The configuration emphasized centralized call handling and monitoring, with agent workspaces and contact queues organized to separate patient inquiries from general practitioner referral and clinical coordination traffic. Operational coverage focused on clinical reception and GP liaison functions across the hospital, consolidating telephony operations under the centralized OpenScape Contact Center. Clinique Saint-Jean found a telephony solution to meet the needs of both patients and general practitioners, with governance concentrated on centralized contact center operations and configuration management under the Atos Unify platform.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
IT Decision Makers and Key Stakeholders at Clinique Saint-Jean
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clinique Saint-Jean Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clinique Saint-Jean Technographics

Clinique Saint-Jean is a HealthCare organization based in Belgium, with around 1800 employees and annual revenues of $200.0 million.

Clinique Saint-Jean operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Atos Unify OpenScape Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Clinique Saint-Jean has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Atos.

Clinique Saint-Jean recently adopted applications including Microsoft Azure Cloud Services in 2019, Microsoft 365 in 2019 and Atos Unify OpenScape Contact Center in 2018, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Clinique Saint-Jean’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Clinique Saint-Jean’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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