Mumbai, 400093,
India
Cloudpoint Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cloudpoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Cloudpoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cloudpoint has purchased the following applications: CloudSocial Platform for Social Media Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cloudpoint is running and its propensity to invest more and deepen its relationship with CloudSocial Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cloudpoint revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cloudpoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudSocial Technologies | Legacy | CloudSocial Platform | Social Media Management | CRM | n/a | 2023 | 2023 |
In 2023, Cloudpoint implemented the CloudSocial Platform from CloudSocial Technologies for Social Media Management to deliver managed social media and customer-success services for client accounts. The engagement converted an initial proof-of-concept into a longer-term managed services relationship, with an explicit focus on improving operational efficiency and subscriber onboarding.
The CloudSocial Platform deployment emphasized social publishing, scheduling and content calendar workflows, analytics and performance reporting, and managed services capabilities to centralize campaign orchestration and customer-success workflows. Operational ownership rested with customer-success and account management teams, and configuration prioritized role-based content approval, recurring publishing templates and reporting dashboards to accelerate subscriber onboarding. Cloudpoint used CloudSocial Platform to align publishing and analytics workflows under the Social Media Management category, enabling standardized content operations and service delivery across client portfolios.
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