CloudSphere
425 Tasso Street,
Palo Alto, 94301, CA,
United States
Palo Alto, 94301, CA,
United States
1 855 786 7065
Professional Services
CloudSphere Technographics
CloudSphere Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudSphere and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 CloudSphere employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CloudSphere has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, ezTalks for Audio Video and Web Conferencing in 2015, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudSphere is running and its propensity to invest more and deepen its relationship with HubSpot , ezTalks , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudSphere revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudSphere intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudSphere Tech Stack and Enterprise Applications
CloudSphere AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, CloudSphere implemented Hubspot Live Chat on their public website to introduce real time conversational touchpoints for client inquiries. The deployment places Hubspot Live Chat in the Chatbots and Conversational AI category and targets customer engagement and lead capture workflows for a mid sized professional services firm.
The implementation configures the Hubspot Live Chat widget for proactive messages, automated qualification prompts, canned responses, and transcript capture, aligning with typical Chatbots and Conversational AI capabilities. Hubspot Live Chat was set up to support bot assisted prequalification and seamless handoff to human agents, with conversational logs retained for follow up and analysis.
Operational ownership sits with sales and marketing teams, with usage scoped to website visitor engagement and inbound inquiry handling, and process changes focused on routing and escalation for live agents. CloudSphere uses Hubspot Live Chat, in the Chatbots and Conversational AI category, to operationalize customer engagement and lead capture as part of its inbound sales and marketing function.
|
CloudSphere Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ezTalks | Legacy | ezTalks | Audio Video and Web Conferencing | Collaboration | n/a | 2015 | 2015 |
In 2015, CloudSphere implemented ezTalks for Audio Video and Web Conferencing. The deployment focused on company wide conferencing and collaboration capabilities for a professional services firm supporting global cloud computing customers. Implementation scope included maintaining the corporate network and the ability to modify and scale conferencing infrastructure to meet operational requirements.
ezTalks was configured alongside an extensive infrastructure stack, integrating with O365 Office Exchange Outlook SharePoint for calendaring and content sharing, Microsoft Active Directory and Azure for authentication and user account provisioning, and DNS DHCP LDAP SMTP for core network services. Network and security integration included Fortigate, Sonicwall and Cisco ASA firewalls, IPSec VPN and SSL VPN tunnels, and Cisco switching with VLAN STP VTP for segmentation, while virtualization and hosting used Hyper-V, VMware ESXi and vSphere with public cloud endpoints on AWS and Alibaba. Backup and continuity tooling such as Veeam, Vembu, Skykick and CrashPlan were part of the operational environment and conferencing availability was coordinated with other collaboration tools including GotoMeeting, Zoom, LogMeIn, TeamViewer, 8x8, Skype for Business and Slack.
Operational governance used a HelpDesk ticketing system to route and resolve network connectivity and conferencing incidents globally, and administrative controls were enforced through user account management and group policies in Active Directory. Certificate management for websites and conferencing endpoints and integrations with Jira and Confluence for issue tracking and documentation supported rollout and ongoing change control. CloudSphere managed multiple customer accounts while providing excellent support to a global cloud computing provider.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
CloudSphere CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, CloudSphere deployed Hubspot CRM to instrument on-site lead capture and centralize customer data for its professional services operations. The deployment tied Hubspot CRM directly to the company website, establishing the CRM as the primary contact and lead record for sales and marketing workflows.
Configuration centered on contact and company records, deal pipeline staging, and web form workflows, reflecting core CRM functional modules. The implementation included embedded lead capture forms, tracking and event-based contact enrichment to qualify inbound prospects, email logging to correlate outreach with website behavior, and marketing automation sequences to segment and route leads to sales and services teams.
Operational coverage focused on CloudSphere sales and marketing teams within the United States, using Hubspot CRM to unify web-sourced leads with account records and sales pipelines. Governance emphasized centralized record ownership, standardized pipeline stages, and form-to-deal workflows to improve handoffs between marketing and sales, with an on-site instrumentation first rollout embedding Hubspot CRM forms and tracking scripts into the corporate website.
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
CloudSphere ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
CloudSphere IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at CloudSphere
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CloudSphere Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CloudSphere IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CloudSphere digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CloudSphere Technographics
CloudSphere is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
CloudSphere operates a diverse technology stack with applications such as
Hubspot Live Chat, ezTalks and Hubspot CRM,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and CRM.
CloudSphere has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot and ezTalks.
CloudSphere recently adopted applications including
ON24 Digital Experience Platform in 2021, Hotjar in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CloudSphere’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CloudSphere’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CloudSphere technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.