Sao Paulo, 03050-050, SP,
Brazil
Clovis Calcados Technographics
Clovis Calcados Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clovis Calcados and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Clovis Calcados employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clovis Calcados has purchased the following applications: Linx Core for Point Of Sale in 2017, Zendesk Chat for Chatbots and Conversational AI in 2013, Clearsale for eCommerce Fraud Protection in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clovis Calcados is running and its propensity to invest more and deepen its relationship with Linx , Zendesk , Clearsale or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clovis Calcados revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clovis Calcados intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clovis Calcados Tech Stack and Enterprise Applications
Clovis Calcados ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Clovis Calcados deployed Linx Core as its Point Of Sale. The implementation is listed on Linx's customer roster and targeted store level transaction processing across Clovis Calcados retail operations in Brazil. Linx Core was positioned to centralize point of sale capabilities for cashier workflows, payment acceptance, and real time sales capture. Clovis Calcados Linx Core Point Of Sale supports the companys retail sales capture and store operations business function.
The deployment emphasized standard Point Of Sale functional modules including transaction processing, cashier and checkout workflows, inventory control at the store level, pricing and promotions configuration, receipt handling and fiscal compliance workflows, and sales reporting. Configuration and administration focused on POS terminal provisioning, user role controls and daily cash reconciliation procedures, with training and rollout activities aligned to store operations teams. The implementation narrative is limited to the vendor listed customer relationship and system functional scope as represented on Linx's customer references.
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Clovis Calcados AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Clovis Calcados implemented Zendesk Chat on its website. The deployment uses Zendesk Chat as the customer-facing live messaging layer within the Chatbots and Conversational AI category, embedded on clovis.com.br to handle web-originated shopper interactions for the Brazilian retail storefront.
Configuration emphasized typical conversational capabilities, including an embedded chat widget, real-time messaging, canned responses and templated workflows, automated routing into agent queues, and session transcript capture for ticketing continuity. The Zendesk Chat implementation was aligned to online sales support and pre-sale guidance workflows, with triggers and response templates configured to manage common retail inquiries.
Operational coverage centers on customer service and e-commerce support teams, with agents operating from the Zendesk Chat console to manage chat sessions and escalate complex cases to back-office functions. Governance focused on chat handling procedures and agent queue management to standardize responses across the web channel, keeping the implementation scoped to the companys online customer engagement layer.
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Clovis Calcados eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Clearsale | Legacy | Clearsale | eCommerce Fraud Protection | eCommerce | n/a | 2018 | 2018 |
In 2018, Clovis Calcados implemented Clearsale as its eCommerce Fraud Protection solution on its public website. The deployment targeted online retail order risk decisioning for the Brazil e-commerce channel, integrating Clearsale directly into the Clovis Calcados checkout and order verification workflows.
Clearsale was configured to deliver automated fraud scoring and decisioning, behavioral analytics based risk assessment, and an order review queue to support manual analyst intervention. The implementation used Clearsale case management and tuning capabilities, enabling real-time scoring at checkout and batched review of flagged transactions.
Integration work concentrated on embedding Clearsale into the website checkout flow and the order processing pipeline, transmitting order context and transaction attributes for inline decisions. Operational ownership was placed with e-commerce and fraud operations teams, who used Clearsale controls to adjust scoring thresholds and manage review workflows across Clovis Calcados online sales in Brazil.
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eCommerce | eCommerce |
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2015 | 2015 |
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Product Review Management | eCommerce |
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2016 | 2016 |
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Shopping Cart Management | eCommerce |
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2016 | 2016 |
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Clovis Calcados SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2019 | 2019 |
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Clovis Calcados CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Clovis Calcados PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Clovis Calcados IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clovis Calcados
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Clovis Calcados Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||