Sydney, 2000, NSW,
Australia
Club Med Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Club Med and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Club Med employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Club Med has purchased the following applications: HiPay for Payment Processing in 2021, MokaHR Recruitment Management for Recruiting in 2022, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Club Med is running and its propensity to invest more and deepen its relationship with HiPay , MokaHR , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Club Med revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Club Med intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HiPay | Legacy | HiPay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Club Med implemented HiPay on its Australia website. The deployment positions HiPay as the primary Payment Processing application supporting online bookings and ancillary service purchases on the site.
The HiPay implementation uses a web integrated payment gateway architecture, combining hosted checkout components and client side payment modules to handle card entry, client tokenization and server to server authorization flows. Configuration focused on embedding HiPay into the booking checkout workflow, maintaining session continuity across the reservation process and enabling multi currency and multi payment method acceptance typical of Payment Processing platforms.
Operational integrations center on the website booking flow and downstream financial processes, delivering transaction records into reconciliation and revenue operations pipelines and supporting customer service payment inquiries. Coverage includes e commerce teams, finance and revenue operations for the Australia site, with implementation aligned to online checkout workflows and payment settlement procedures.
Governance addressed transaction monitoring, chargeback and refund handling, and operational workflows for settlement and reconciliation, using standard Payment Processing controls to manage payment compliance and fraud screening. HiPay is referenced throughout the integration and configuration documentation as the application responsible for payment authorization, capture and token management on Club Med's site.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MokaHR | Legacy | MokaHR Recruitment Management | Recruiting | HCM | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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