CM.com
Konijnenberg 30,
Breda, 4825 BD,
Netherlands
Breda, 4825 BD,
Netherlands
31 76 572 7000
Professional Services
CM.com Technographics
CM.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CM.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 930 CM.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CM.com has purchased the following applications: Workday HCM for Core HR in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CM.com is running and its propensity to invest more and deepen its relationship with Workday , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CM.com revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CM.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CM.com Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2021 | 2022 |
In 2021, CM.com deployed Workday HCM as its Core HR platform to centralize HR operations, support global payroll services, and enable international workforce expansion. The decision responded to rapid growth from roughly 50 to over 900 employees across 23 countries, and the initial deployment work started in August 2021 with the organization going live on the new system in January 2022.
The Workday HCM implementation emphasized core HR and global HRIS capabilities, configured to support local customs and country specific HR processes while providing a unified personnel record. Functional configuration focused on employee lifecycle management, workforce data consolidation, compliance controls for multi country operations, and HR operations automation to reduce manual coordination across dispersed teams. Alight Solutions served as the implementation services partner, executing a structured rollout plan and continuing to support the Workday technology roadmap.
Operational coverage extended across CM.com HR, HR operations, and regional people teams in 23 countries, replacing reliance on a local HR provider that had become insufficient for global scale. Integrations were oriented toward enabling global payroll services and centralized HR reporting, while adoption work prioritized inclusion of local stakeholders to surface country level requirements. The program balanced configuration scope with team availability to keep the schedule on track and to limit scope that would delay go live.
Governance and process changes included a cross functional implementation team within CM.com working alongside Alight, early inclusion of local country representatives, and an ongoing roadmap governance model for phased feature adoption. As reported by CM.com, adoption increased employee engagement and compliance visibility because local teams were involved early and the worldwide rollout standardized HR processes. Alight continues to support optimization and feature rollout as CM.com evolves its use of Workday HCM.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CM.com implemented Cisco Webex Meetings as an embedded meeting and conferencing solution on its public website. Cisco Webex Meetings provides the core Audio Video and Web Conferencing capability used to support both external customer engagement and internal collaboration workflows.
The deployment emphasized standard meeting modules within Cisco Webex Meetings, including browser based meeting join, hosted audio and video streams, screen sharing, meeting recording, host moderation controls, and scheduling and calendar workflows for session coordination. Configuration work focused on web embedding and user access patterns rather than custom application extensions, aligning the technical footprint with web led meeting initiation.
Integration scope was centered on the company web property, enabling external participants to join sessions directly from CM.com pages to support sales demonstrations and customer support interactions. Operational coverage included customer facing teams and internal product and operations staff based in the Netherlands, with the application surface exposed through the site rather than a separate desktop only deployment.
Governance and process adjustments focused on meeting host provisioning, access control via the web portal, standardized meeting templates and moderation procedures to control external sessions. Cisco Webex Meetings was reiterated in policies as the standard Audio Video and Web Conferencing tool for web initiated engagements and internal virtual meeting orchestration.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, CM.com implemented DocuSign eSignature as a Digital Signing solution on their website to support customer-facing contract and consent workflows. The implementation is embedded into web flows so that electronic signatures are captured directly within site interactions, linking the CM.com DocuSign eSignature Digital Signing capability to legal and sales business functions.
The deployment uses DocuSign eSignature features commonly employed for web integrations, including embedded signing ceremonies, reusable templates, document routing, and tamper-evident audit trails. Configuration work emphasized envelope and template standardization, signing sequence logic, and signature orchestration to maintain consistent agreement flows across digital touchpoints.
Operational coverage is concentrated on CM.com’s website and associated customer interaction processes, impacting legal, sales, and customer operations that require signed agreements or consent records. Governance has been structured around centralized template management and the DocuSign eSignature audit logging capability to ensure a single source of truth for signature records and to support compliance and record retention practices.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2022 |
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IT Decision Makers and Key Stakeholders at CM.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CM.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CM.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CM.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CM.com Technographics
CM.com is a Professional Services organization based in Netherlands,
with around 930 employees and annual revenues of $300.0 million.
CM.com operates a diverse technology stack with applications such as
Workday HCM, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Core HR, Audio Video and Web Conferencing and Digital Signing.
CM.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Cisco Systems and DocuSign.
CM.com recently adopted applications including
Workday HCM in 2021, Zoom in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CM.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CM.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CM.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.