Brisbane, 4008, QLD,
Australia
CNW Pty. Ltd. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CNW Pty. Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 CNW Pty. Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CNW Pty. Ltd. has purchased the following applications: Markinson MomentumPro ERP for ERP Financial in 2003, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CNW Pty. Ltd. is running and its propensity to invest more and deepen its relationship with Markinson , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CNW Pty. Ltd. revenues, which have grown to $87.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CNW Pty. Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Markinson | Legacy | Markinson MomentumPro ERP | ERP Financial | ERP Financial Management | n/a | 2003 | 2004 |
In 2003, CNW Pty. Ltd. operated Markinson MomentumPro ERP as an in house application to support core ERP Financial processes across its Rockhampton store and coordination with Head Office. The Markinson MomentumPro ERP served as the primary ERP Financial application for transactional finance, store cash control, payroll processing and routine reporting during that period.
An Administrative Officer at CNW Pty Ltd between January 2003 and August 2003 used Momentum Pro day to day to perform accounts payable and accounts receivable reconciliations on a daily basis, complete end of month accounts payable reconciliation for payment by Head Office, receipt and invoice allocation, weekly payroll processing, recording of faulty products and tracking reimbursements, and preparation of weekly and monthly procurement and financial reports. These activities align with accounts payable, accounts receivable, payroll, cash management, inventory control and financial reporting capabilities expected in an ERP Financial application.
The deployment was an in house installation operated at store level and interfaced operationally with Head Office workflows, with users maintaining till and Eftpos reconciliations and balancing cash before banking. Users also relied on Microsoft Word and Microsoft Excel alongside Markinson MomentumPro ERP for documentation and ad hoc analysis, while stock control and shelf placement remained managed through the same in house system.
Governance and operational procedures were centered on daily reconciliation routines, control of petty cash from expenditure to reimbursement, and regular liaison between the Rockhampton store, other CNW stores and Head Office. The implementation footprint is documented through the Administrative Officer role and the specific procedural responsibilities executed from January 2003 to August 2003.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, CNW Pty. Ltd. implemented Ruby Live Chat on its public website to provide web-based customer messaging and real-time support. Ruby Live Chat is deployed as a Chatbots and Conversational AI solution embedded in the storefront, directly supporting CNW’s distribution and e-commerce channels in Australia. The deployment is oriented toward online customer service and sales assistance workflows tied to the CNW website.
Configuration follows common conversational tooling patterns, with an embedded chat widget, agent console for live responses, message routing, and session transcript capture to support customer service agents. Operational scope is centered on customer service and e-commerce teams, with governance focused on chat workflow configuration, agent handling procedures, and front-end web instrumentation. The implementation links CNW Pty. Ltd., Ruby Live Chat, Chatbots and Conversational AI and customer service as the primary relationship for online engagement.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, CNW Pty. Ltd. implemented Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website and associated e-commerce workloads. The deployment centralizes hosting of web and application tiers on Microsoft Azure Cloud Services, leveraging cloud compute and scalable object storage to run customer-facing pages, product catalogs, and transactional application logic for the distribution business.
The implementation scope covers the corporate website and digital storefront operated from Australia, and is managed by CNW's IT organization to support online order and customer engagement workflows. The architecture emphasizes cloud-hosted front-end and back-end components, platform-managed compute, elastic scaling and content delivery patterns aligned with Application Hosting and Computing Services, and developer deployment pipelines for iterative updates. Governance was organized around IT operations and application owners to control deployment, configuration, and resource consumption for the website, with production monitoring and logging practices applied to the hosted workloads.
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