Morristown, 7960, NJ,
United States
Coaction Global, formerly ProSight Specialty Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Coaction Global, formerly ProSight Specialty Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Coaction Global, formerly ProSight Specialty Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coaction Global, formerly ProSight Specialty Insurance has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2017, Microsoft 365 for Collaboration in 2022, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coaction Global, formerly ProSight Specialty Insurance is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coaction Global, formerly ProSight Specialty Insurance revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coaction Global, formerly ProSight Specialty Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 ProSight Specialty Insurance, now Coaction Global, implemented Duck Creek Policy as the foundational Duck Creek Technologies platform, establishing a suite-level architecture that includes Duck Creek Claims. Duck Creek Claims is the Insurance Claims Management component available within the same Duck Creek suite and is described in vendor materials as deployable independently or integrated with the policy platform.
The production deployment of Duck Creek Policy focused on configurable policy administration capabilities, supporting customized products, bureau-based rating with deviated rates, rules and forms, and rapid product rollout cycles. The Duck Creek suite model described in the implementation allows integration of complementary modules such as Duck Creek Billing, Duck Creek Rating and Duck Creek Claims to extend functional coverage across the P and C lifecycle.
Accenture served as the delivery partner to integrate the new policy platform with internal and third-party systems already in production, enabling cross-system workflows. The implementation covered 11 lines of business including commercial auto, property, general liability, inland marine, crime, workers compensation, umbrella, BOP, Mass auto, CPP and professional liability, and it was deployed across 50 states for admitted and non admitted placements with distribution via exclusive agency partners.
Governance and operational objectives emphasized automation, streamlined processes and faster go to market, with stated goals to increase efficiencies, enhance business agility, empower distribution partners, increase customer satisfaction and enable growth without increasing staff, and to launch new programs within 30 to 90 days. The deployment positioned the organization to extend its platform footprint to Insurance Claims Management by adopting Duck Creek Claims when claims processing integration is required, while retaining the option of on premises or Duck Creek On Demand delivery models.
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Insurance Policy Administration | ERP Services and Operations |
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2019 | 2019 |
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Time Tracking and Billing | ERP Services and Operations |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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