Weaverville, 96093, CA,
United States
Coast Central Credit Union Technographics
Coast Central Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coast Central Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Coast Central Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coast Central Credit Union has purchased the following applications: Fiserv Dovetail for Payment Processing in 2020, Botcopy for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coast Central Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Botcopy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coast Central Credit Union revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coast Central Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coast Central Credit Union Tech Stack and Enterprise Applications
Coast Central Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2020 | 2020 |
|
Coast Central Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Botcopy | Legacy | Botcopy | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Coast Central Credit Union deployed Botcopy on its public website to introduce conversational self service for members. Botcopy, categorized in Chatbots and Conversational AI, is implemented as an embedded web chat widget that surfaces automated answers to common member questions. The deployment is oriented to online member support and digital channel engagement for the small community credit union.
Configuration work focused on conversational UI design, intent classification for frequent banking queries, guided conversational flows for routine tasks, and lightweight form based capture for service requests. The Botcopy implementation uses scripted responses and configurable knowledge base entries to standardize answers across web pages. Implementation choices emphasize minimal administrative overhead in line with the organization's size and staffing.
Operational coverage is limited to the public website and tied to the credit union's member services and digital channels, reflecting a single site digital channel rollout. Governance and day to day upkeep are handled by internal staff responsible for member support and website content. The Botcopy deployment serves as the institution's Chatbots and Conversational AI solution for web based member interactions.
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Coast Central Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Coast Central Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
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Coast Central Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
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Cloud Storage | IaaS |
|
2022 | 2022 |
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Coast Central Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Coast Central Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coast Central Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||