Coastal Business Supplies
2444 Northline Industrial Dr.,
Maryland Heights, 63043, MO,
United States
Maryland Heights, 63043, MO,
United States
1 314-447-210
Distribution
Coastal Business Supplies Technographics
Coastal Business Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coastal Business Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Coastal Business Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coastal Business Supplies has purchased the following applications: Bolt Payments for Payment Processing in 2019, Infor Distribution A+ for Distribution ERP in 2009, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coastal Business Supplies is running and its propensity to invest more and deepen its relationship with Bolt Financial , Block (ex Square, Inc) , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coastal Business Supplies revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coastal Business Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coastal Business Supplies Tech Stack and Enterprise Applications
Coastal Business Supplies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bolt Financial | Legacy | Bolt Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Coastal Business Supplies implemented Bolt Payments as its online checkout and payment capture solution. Bolt Payments is deployed on the company website to provide Payment Processing for e-commerce orders and online account payments. The deployment is sized for a 40 person distribution firm, emphasizing streamlined checkout and reliable transaction handling.
Integration work focuses on front end checkout embedding and server side payment gateway connectivity, enabling card authorization, tokenization, and settlement workflows commonly associated with Payment Processing platforms. Operational coverage spans sales e-commerce, order management, and finance for transaction settlement and reconciliation, and the implementation required updated payment handling procedures and reconciliation workflows. Governance centers on transaction monitoring, role based access for payment operations, and defined workflows between sales and finance for dispute and chargeback handling.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Coastal Business Supplies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution A+ | Distribution ERP | ERP Services and Operations | n/a | 2009 | 2010 |
In 2009 Coastal Business Supplies implemented Infor Distribution A+ as its Distribution ERP to centralize inventory, order processing, purchasing, and financial posting for a single United States distribution business. Coastal Business Supplies Infor Distribution A+ Distribution ERP supports core distribution workflows and serves as the system of record for SKU control and order-to-cash processing across the company of 40 employees.
The implementation configured Infor Distribution A+ modules for inventory management, order entry and fulfillment, purchasing and vendor management, pricing and invoicing, and basic accounts receivable and payable functionality. Configuration work emphasized SKU-level costing and inventory visibility consistent with distribution ERP capabilities, with catalog and pricing structures aligned to wholesale distribution workflows.
Operational ownership was held within distribution, warehouse, sales, and finance functions, with an internal system master responsible for ongoing configuration, user administration, and training. The deployment focused on stabilizing transactional workflows for day-to-day distribution operations, positioning Infor Distribution A+ as the primary operational platform for procurement, warehouse transactions, order management, and financial posting.
|
Coastal Business Supplies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Coastal Business Supplies deployed Zendesk Chat on their website as a Chatbots and Conversational AI application to handle inbound customer inquiries and basic sales leads. The company implemented the Zendesk Chat live chat widget across their public facing site, aligning the application with customer service and online sales assistance workflows.
Deployment followed a lightweight SaaS pattern, embedding the Zendesk Chat JavaScript widget into site pages and provisioning access for the internal support team consistent with a 40 person distributor architecture. Functional capabilities implemented include real time messaging, proactive chat triggers, canned responses and chat transcript capture to support session handoff and record keeping. Governance was led by the customer service group, with basic routing rules and agent accountability configured inside Zendesk Chat.
|
Coastal Business Supplies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
Coastal Business Supplies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2018 | 2018 |
|
Coastal Business Supplies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Coastal Business Supplies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Coastal Business Supplies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Coastal Business Supplies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Coastal Business Supplies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Coastal Business Supplies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coastal Business Supplies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coastal Business Supplies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coastal Business Supplies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Coastal Business Supplies Technographics
Coastal Business Supplies is a Distribution organization based in United States,
with around 40 employees and annual revenues of $6.0 million.
Coastal Business Supplies operates a diverse technology stack with applications such as
Bolt Payments, Infor Distribution A+ and Zendesk Chat,
covering areas like Payment Processing, Distribution ERP and Chatbots and Conversational AI.
Coastal Business Supplies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bolt Financial, Infor and Zendesk.
Coastal Business Supplies recently adopted applications including
SMTP Transactional Emails in 2022, Amazon Pay in 2021 and Affirm in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coastal Business Supplies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coastal Business Supplies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coastal Business Supplies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.