Coastal Construction Products
3401 Philips Hwy,
Jacksonville, 32207, FL,
United States
Jacksonville, 32207, FL,
United States
1 904-398-7171
Distribution
Coastal Construction Products Technographics
Coastal Construction Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coastal Construction Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Coastal Construction Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coastal Construction Products has purchased the following applications: Billtrust Payment for Payment Processing in 2019, Epicor Prophet 21 for Distribution ERP in 2018, Olark Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coastal Construction Products is running and its propensity to invest more and deepen its relationship with Billtrust , Visa , Medius or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coastal Construction Products revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coastal Construction Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coastal Construction Products Tech Stack and Enterprise Applications
Coastal Construction Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust Payment | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Coastal Construction Products implemented Billtrust Payment as its Payment Processing platform to modernize accounts receivable and payment posting workflows. The deployment targeted the finance organization, aligning inbound payment handling with the company payment journal and invoice reconciliation needs across its distribution business.
At project kickoff the implementation was configured to prevent automated posting, requiring manual validation and entry. Soon after the rollout the company enabled automation within Billtrust Payment, automating entry of payments into the payment journal, selecting the appropriate customer record, matching payments to the correct invoice and submitting the resulting entries to the general ledger.
Operational governance shifted from manual accounts receivable procedures to automated posting and matching within Billtrust Payment, and manual processes were eliminated. The implementation centralized payment posting, invoice matching and GL submission inside the Payment Processing application, standardizing workflow and reducing manual touch points across the finance function.
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Payment Processing | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2022 | 2022 |
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Coastal Construction Products ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Microsoft Dynamics AX | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Coastal Construction Products implemented Epicor Prophet 21 as its Distribution ERP, initiating a company wide adoption to standardize distribution operations and finance. The deployment replaced Microsoft Dynamics AX and established Epicor Prophet 21 as the central platform for inventory and order lifecycle management across the business.
Implementation activities concentrated on configuring role based workflows and designing and building user forms within Epicor Prophet 21 to support order to cash and procure to pay processes. The project included extensive authoring of standard operating procedures and long form testing documentation, with repeated QA and user acceptance test cycles to validate transactional flows and role permissions.
Data migration from Microsoft Dynamics AX was executed to populate master records and historical transactions into Epicor Prophet 21, and integration touchpoints with peripheral systems were validated as part of cutover readiness. Operational coverage targeted warehouse, sales, procurement and finance teams, aligning system configuration to those business functions.
Governance was codified through role specific SOPs, documented test artifacts and QA sign off gates to control deployment and user onboarding. The implementation emphasized form level configuration, workflow definitions and documented testing to create repeatable operational processes in the Distribution ERP environment.
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Coastal Construction Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Coastal Construction Products deployed Olark Live Chat on its public website. Coastal Construction Products implemented Olark Live Chat in 2016 as a Chatbots and Conversational AI solution to support website customer engagement and inbound sales and support workflows.
The deployment centers on a front end Olark Live Chat widget embedded across product and contact pages, providing real time messaging, visitor context capture, and chat transcript logging. Functional capabilities implemented include live operator messaging, canned responses, and basic lead capture fields configured to feed sales and customer service intake processes. Operational ownership is held by marketing and customer service teams, who manage routing rules, staffing schedules, and message templates within the Olark console, and chat transcripts are retained in the Olark application for review and follow up.
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Coastal Construction Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Coastal Construction Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Coastal Construction Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Coastal Construction Products CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Coastal Construction Products
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Logistics | Director | Supply Chain | |
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Director of Operations | Director | Operations | |
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Distribution Center Manager | Manager | Supply Chain | |
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Apps Being Evaluated by Coastal Construction Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coastal Construction Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coastal Construction Products digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Coastal Construction Products Technographics
Coastal Construction Products is a Distribution organization based in United States,
with around 350 employees and annual revenues of $40.0 million.
Coastal Construction Products operates a diverse technology stack with applications such as
Billtrust Payment, Epicor Prophet 21 and Olark Live Chat,
covering areas like Payment Processing, Distribution ERP and Chatbots and Conversational AI.
Coastal Construction Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Billtrust, Epicor and Olark.
Coastal Construction Products recently adopted applications including
Medius Pay in 2022, JustUno in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coastal Construction Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coastal Construction Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coastal Construction Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.