Columbus, 43215, OH,
United States
Coastal Ridge Real Estate Technographics
Coastal Ridge Real Estate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coastal Ridge Real Estate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Coastal Ridge Real Estate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coastal Ridge Real Estate has purchased the following applications: RealPage OneSite Leasing & Rents for Lease Management in 2017, Zoom for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coastal Ridge Real Estate is running and its propensity to invest more and deepen its relationship with RealPage , MRI Software , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coastal Ridge Real Estate revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coastal Ridge Real Estate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coastal Ridge Real Estate Tech Stack and Enterprise Applications
Coastal Ridge Real Estate ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage OneSite Leasing & Rents | Lease Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Coastal Ridge Real Estate implemented RealPage OneSite Leasing & Rents as its core Lease Management platform. The deployment targeted property management and leasing operations to centralize lease administration and standardize leasing workflows across the firm.
RealPage OneSite Leasing & Rents was configured to support applicant screening, lease generation and execution, rent roll maintenance, renewals management, document management, and portfolio level reporting. Configuration emphasized standardized lease templates, automated lease workflows, role based access controls, and lease abstracting to enforce consistent lease terms and obligations.
Operational coverage included leasing teams, property managers, revenue management, and resident services, with the system instrumenting the full lease lifecycle from prospecting through move out. The implementation focused on workflow orchestration for prospect tracking, move in scheduling, automated notices where supported by the application, and consolidated reporting to improve operational consistency across sites.
Governance established centralized lease policy, standardized approval gates, and a training program that prioritized staff with prior experience on OneSite and other RealPage products. Rollout proceeded in phased stages to align configuration, user permissions, and document libraries before broader operational adoption.
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2017 |
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Real Estate Property Management | ERP Services and Operations |
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2021 | 2021 |
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Coastal Ridge Real Estate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Coastal Ridge Real Estate implemented Zoom to provide Audio Video and Web Conferencing capabilities on its public website, embedding live conferencing and webinar functionality to support direct client interactions. Zoom is surfaced from the corporate site to enable virtual property tours, prospect meetings, and remote consultations with customers and partners.
The deployment leverages core Zoom capabilities common to the category, including audio and video meetings, chat, screen sharing, and session recording, integrated into web access flows for scheduled client sessions and on demand interactions. Configuration focused on web-based access and meeting templates to standardize customer-facing engagement across property listings and marketing content.
Operational coverage spans sales, leasing, property management, and corporate communications, with the conferencing service provisioned as a cloud hosted application available through the company website. Architecture is centered on browser access to embedded conferencing services, minimizing on premise infrastructure changes while enabling external client access directly from site pages.
Governance and rollout were organized with centralized IT account provisioning and access controls, and operational ownership assigned to sales and property management teams for running client sessions. Deployment emphasizes consistent meeting practices and secure access controls to align Zoom Audio Video and Web Conferencing with customer engagement workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Coastal Ridge Real Estate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Coastal Ridge Real Estate implemented Hotjar on its corporate website. The deployment positions Hotjar as a Customer Experience application to capture qualitative and behavioral data across customer-facing web pages, and implementation was focused on the public site hosted at https://www.coastalridge.com/ to inform digital experience workstreams.
Hotjar was configured to enable session replays, heatmaps, funnel analysis, form analytics, and on-page feedback widgets. Instrumentation used site-level tagging and sampling rules to limit recordings to representative user sessions and to manage data volume, while the full application name Hotjar served as the primary tool for user behavior analytics and feedback collection. Configuration included event and page view tracking to support conversion optimization and UX investigation workflows.
Operational ownership rested with marketing, UX, and digital operations teams who accessed Hotjar dashboards and exports for qualitative analysis and iterative design work. Governance emphasized privacy and consent settings, recording filters, and role-based access controls to restrict sensitive data exposure. The implementation covered the corporate website and standardized workflows for capturing and reviewing session data.
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Coastal Ridge Real Estate ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Coastal Ridge Real Estate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Coastal Ridge Real Estate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Coastal Ridge Real Estate CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Coastal Ridge Real Estate
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Coastal Ridge Real Estate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-12 | Coastal Ridge Real Estate | Evaluated | Entrata | Entrata Property Management | Real Estate Property Management | ERP Services and Operations |
| 2025-03-26 | Coastal Ridge Real Estate | Evaluated | Yardi | Yardi RentCafe CRM Flex | Real Estate CRM | CRM |