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Coeur d'Alene Casino Tech Stack and Enterprise Applications

Coeur d'Alene Casino ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2017 2017
In 2017, Coeur d'Alene Casino implemented Visa Authorize.Net on its website, establishing Visa Authorize.Net as the primary Payment Processing gateway for online transactions. This implementation places Visa Authorize.Net at the center of the casino's web-based payment acceptance and authorization workflow. The deployment leverages core payment gateway capabilities typical of Payment Processing platforms, including card authorization, settlement handoff and support for tokenization and fraud screening as part of the website checkout flow. Visa Authorize.Net is configured to capture card-not-present transactions originating from the casino's public site and to maintain transaction logging for downstream processing. Operational scope is focused on customer-facing online payments through the website, with business functions impacted including payments operations and finance for reconciliation and settlement activities. Governance and operational controls emphasize secure card data handling and payment reconciliation workflows that align with standard Payment Processing operational terminology.
Coeur d'Alene Casino ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Agilysys Legacy Agilysys Central Reservations Reservation and Booking Management ERP Services and Operations n/a 2021 2021
In 2021, Coeur d'Alene Casino Resort Hotel expanded its Agilysys footprint by adding Agilysys Golf and Agilysys Book and deployed Agilysys Central Reservations to support Reservation and Booking Management across the resort in the United States. The deployment is positioned alongside long running Agilysys products Visual One, InfoGenesis, and DataMagine, and Central Reservations usage is inferred from these integrated Agilysys deployments to provide a unified view of guest bookings across property systems. Agilysys Central Reservations was configured to consolidate tee time, amenity and guest bookings into a centralized booking engine, aligning reservation lifecycle workflows, inventory and availability synchronization, and booking capture across resort touchpoints. Functional capabilities implemented focus on booking orchestration and reservation management consistent with Reservation and Booking Management category expectations, with configuration to accept inputs from golf and amenity scheduling modules. Operational integration tied Agilysys Central Reservations to Agilysys Golf and Agilysys Book, and interoperated with the property s existing Visual One, InfoGenesis and DataMagine records to create a single operational view of reservations for front desk, golf operations and amenity teams. The architecture emphasizes centralized booking records and synchronized availability, enabling routing of tee time and amenity requests through the central reservations stream rather than isolated modules. Governance changes consolidated booking ownership into a central reservations workflow, standardizing process handoffs between hotel reservations, golf operations and amenity staff and establishing a single source for reservation edits and reporting. The implementation is documented as improving booking efficiency and delivering a unified guest booking view, outcomes that are explicitly stated in the deployment notes for Agilysys Central Reservations.
Coeur d'Alene Casino Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Coeur d'Alene Casino implemented Microsoft 365 to provide Collaboration capabilities across its 400 employee organization in the Leisure and Hospitality sector. The deployment is provisioned as a cloud hosted Microsoft 365 tenant and is observable on the company's public website, centralizing email, meetings, document collaboration and desktop productivity for corporate and operational teams. Microsoft 365 is positioned as the primary Collaboration platform for internal communications and content management. The implementation leverages standard Microsoft 365 components including Exchange Online for enterprise email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file storage and Office desktop and web applications for content creation. Identity and access are aligned with Azure Active Directory for single sign on and role based access control, and device and endpoint configuration follow typical patterns using Microsoft Intune for conditional access and policy enforcement. These modules enable synchronous and asynchronous collaboration workflows, shared content lifecycle management, and unified productivity tooling consistent with the Collaboration category. Operational coverage extends across corporate functions and property level operational teams supporting guest services and back office administration, with tenant administration centralized under IT for policy and compliance configuration. Governance practices emphasize tenant level administration, identity based access controls, and configuration of security and compliance settings available within Microsoft 365. The narrative concentrates on the structural deployment, modules implemented, and governance posture rather than external implementation partnerships or quantified outcomes.
Coeur d'Alene Casino Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2015 2015
Coeur d'Alene Casino eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Coeur d'Alene Casino CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Coeur d'Alene Casino IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Coeur d'Alene Casino

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Coeur d'Alene Casino Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coeur d'Alene Casino IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coeur d'Alene Casino digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Coeur d'Alene Casino Technographics
Coeur d'Alene Casino is a Leisure and Hospitality organization based in United States, with around 400 employees and annual revenues of $50.0 million.
Coeur d'Alene Casino operates a diverse technology stack with applications such as Visa Authorize.Net, Agilysys Central Reservations and Microsoft 365, covering areas like Payment Processing, Reservation and Booking Management and Collaboration.
Coeur d'Alene Casino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Agilysys and Microsoft.
Coeur d'Alene Casino recently adopted applications including Agilysys Central Reservations in 2021, WooCommerce in 2020 and Intuit Mailchimp in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coeur d'Alene Casino’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Coeur d'Alene Casino’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coeur d'Alene Casino technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.