Villeneuve-dAscq, 59650,
France
Cofidis France Technographics
Cofidis France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cofidis France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Cofidis France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cofidis France has purchased the following applications: iAdvize Conversational Platform for Chatbots and Conversational AI in 2014, Weborama Customer Data Platform for Customer Data Platform in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cofidis France is running and its propensity to invest more and deepen its relationship with iAdvize , Odaptos , Weborama or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cofidis France revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cofidis France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cofidis France Tech Stack and Enterprise Applications
Cofidis France AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Cofidis France implemented iAdvize Conversational Platform on their website. The iAdvize Conversational Platform provides a web-embedded conversational layer delivering Chatbots and Conversational AI capabilities to support online customer service and digital sales for the organization.
Configuration focused on conversational workflows, proactive chat widgets, intent detection, automated triage and human handoff via an agent workspace, reflecting core Chatbots and Conversational AI functional modules such as routing and agent assist. Operational coverage is centered on the website channel for customer support and lead capture, with governance oriented around agent workflow rules, staged rollout across web pages and training for contact center staff to manage conversation moderation and escalation.
|
|
|
|
|
Cognitive Computing | AI-Powered Application |
|
2023 | 2023 |
|
Cofidis France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Weborama | Legacy | Weborama Customer Data Platform | Customer Data Platform | CRM | n/a | 2022 | 2023 |
In 2022, Cofidis France implemented Weborama Customer Data Platform as part of a program to shift acquisition activity to cookieless methods. The deployment used the Customer Data Platform to operationalize semantic contextual targeting and audience activation within the company marketing stack for acquisition in France.
The Weborama Customer Data Platform was configured to ingest contextual signals, execute semantic analysis for contextual targeting, and build real-time audience segments for campaign activation. Cofidis and Weborama later tested an integration with First-ID to incorporate alternative identity signals alongside contextual profiles, extending the platform's identity resolution and targeting capabilities for acquisition workflows.
The scope of the rollout was the marketing and acquisition function in France, executed as a staged testing program to compare cookieless contextual approaches against cookie-based campaigns. Governance focused on test design and measurement for acquisition channels, with campaign orchestration and segmentation managed inside the Weborama Customer Data Platform to feed activation into acquisition media.
Test results reported from the program showed outcomes versus traditional third-party cookie methods, with a 55% increase in leads and a 65% reduction in acquisition costs. The Weborama Customer Data Platform at Cofidis France therefore served as the central system for cookieless contextual targeting, audience construction, and integration with alternative identifier providers to support acquisition performance.
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
Cofidis France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Cofidis France implemented Microsoft Azure Cloud Services to provide core application hosting for its customer-facing website. Microsoft Azure Cloud Services is deployed in the Application Hosting and Computing Services category to run web applications and associated compute workloads for cofidis.fr.
The implementation centers on cloud-native hosting of web front ends and back-end APIs, using Microsoft Azure Cloud Services to provide scalable compute, managed platform services, object storage, content delivery and options for container orchestration and serverless compute as required by web channels. Configuration emphasis is on platform-level provisioning, automated deployment pipelines and runtime scaling to support peak traffic for online loan and customer service interactions.
Operational coverage is focused on the digital channel and IT infrastructure teams that manage the website, with the cloud footprint serving Cofidis France customer journeys and online account functions. The deployment aligns application hosting and computing services with web release cycles, enabling continuous updates to the public website hosted at cofidis.fr.
Governance for the Microsoft Azure Cloud Services deployment was organized to reflect financial services requirements, incorporating cloud resource provisioning controls, role based access and change control tied to deployment automation. These governance and workflow practices support compliant operations while centralizing application hosting in the Application Hosting and Computing Services environment.
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Cofidis France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cofidis France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||