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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cofidis France Tech Stack and Enterprise Applications

Cofidis France AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iAdvize Legacy iAdvize Conversational Platform Chatbots and Conversational AI AI-Powered Application n/a 2014 2014
In 2014, Cofidis France implemented iAdvize Conversational Platform on their website. The iAdvize Conversational Platform provides a web-embedded conversational layer delivering Chatbots and Conversational AI capabilities to support online customer service and digital sales for the organization. Configuration focused on conversational workflows, proactive chat widgets, intent detection, automated triage and human handoff via an agent workspace, reflecting core Chatbots and Conversational AI functional modules such as routing and agent assist. Operational coverage is centered on the website channel for customer support and lead capture, with governance oriented around agent workflow rules, staged rollout across web pages and training for contact center staff to manage conversation moderation and escalation.
Cognitive Computing AI-Powered Application 2023 2023
Cofidis France CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Weborama Legacy Weborama Customer Data Platform Customer Data Platform CRM n/a 2022 2023
In 2022, Cofidis France implemented Weborama Customer Data Platform as part of a program to shift acquisition activity to cookieless methods. The deployment used the Customer Data Platform to operationalize semantic contextual targeting and audience activation within the company marketing stack for acquisition in France. The Weborama Customer Data Platform was configured to ingest contextual signals, execute semantic analysis for contextual targeting, and build real-time audience segments for campaign activation. Cofidis and Weborama later tested an integration with First-ID to incorporate alternative identity signals alongside contextual profiles, extending the platform's identity resolution and targeting capabilities for acquisition workflows. The scope of the rollout was the marketing and acquisition function in France, executed as a staged testing program to compare cookieless contextual approaches against cookie-based campaigns. Governance focused on test design and measurement for acquisition channels, with campaign orchestration and segmentation managed inside the Weborama Customer Data Platform to feed activation into acquisition media. Test results reported from the program showed outcomes versus traditional third-party cookie methods, with a 55% increase in leads and a 65% reduction in acquisition costs. The Weborama Customer Data Platform at Cofidis France therefore served as the central system for cookieless contextual targeting, audience construction, and integration with alternative identifier providers to support acquisition performance.
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2015 2015
Cofidis France IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020, Cofidis France implemented Microsoft Azure Cloud Services to provide core application hosting for its customer-facing website. Microsoft Azure Cloud Services is deployed in the Application Hosting and Computing Services category to run web applications and associated compute workloads for cofidis.fr. The implementation centers on cloud-native hosting of web front ends and back-end APIs, using Microsoft Azure Cloud Services to provide scalable compute, managed platform services, object storage, content delivery and options for container orchestration and serverless compute as required by web channels. Configuration emphasis is on platform-level provisioning, automated deployment pipelines and runtime scaling to support peak traffic for online loan and customer service interactions. Operational coverage is focused on the digital channel and IT infrastructure teams that manage the website, with the cloud footprint serving Cofidis France customer journeys and online account functions. The deployment aligns application hosting and computing services with web release cycles, enabling continuous updates to the public website hosted at cofidis.fr. Governance for the Microsoft Azure Cloud Services deployment was organized to reflect financial services requirements, incorporating cloud resource provisioning controls, role based access and change control tied to deployment automation. These governance and workflow practices support compliant operations while centralizing application hosting in the Application Hosting and Computing Services environment.
Content Delivery Network IaaS 2014 2014

IT Decision Makers and Key Stakeholders at Cofidis France

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cofidis France Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cofidis France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cofidis France digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cofidis France Technographics
Cofidis France is a Banking and Financial Services organization based in France, with around 1000 employees and annual revenues of $300.0 million.
Cofidis France operates a diverse technology stack with applications such as iAdvize Conversational Platform, Weborama Customer Data Platform and Microsoft Azure Cloud Services, covering areas like Chatbots and Conversational AI, Customer Data Platform and Application Hosting and Computing Services.
Cofidis France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iAdvize, Weborama and Microsoft.
Cofidis France recently adopted applications including Odaptos Platform in 2023, Weborama Customer Data Platform in 2022 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cofidis France’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cofidis France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cofidis France technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.