Cogeco Connexion
1 Pl. Ville-Marie bureau 3301,
Montreal, H3B 0B3, QC,
Canada
Montreal, H3B 0B3, QC,
Canada
1 514-764-4600
Communications
Cogeco Connexion Technographics
Cogeco Connexion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cogeco Connexion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Cogeco Connexion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cogeco Connexion has purchased the following applications: NetCracker BSS/OSS for OSS/BSS in 2019, MicroStrategy ONE Analytics for Analytics and BI in 2011, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cogeco Connexion is running and its propensity to invest more and deepen its relationship with NEC Corporation , MicroStrategy , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cogeco Connexion revenues, which have grown to $2.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cogeco Connexion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cogeco Connexion Tech Stack and Enterprise Applications
Cogeco Connexion ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Cogeco Connexion implemented NetCracker BSS/OSS as part of its Darwin program to unify order management, billing and customer care across Ontario and Quebec. The NetCracker BSS/OSS deployment was scoped to support data conversion and migration of more than 1 million Quebec and Ontario customers and to provide an OSS/BSS backbone for billing, order orchestration and customer care operations.
The implementation centered on the Compass billing solution as the NetCracker billing instance, with explicit configuration of billing, order management, customer care, product information management and product lifecycle management capabilities. Workstreams included creation of a product information workbook, provisioning rules and product configuration, and establishment of RASCI for product governance to ensure product catalog accuracy and operational consistency.
Integrations and operational coverage were planned to include all affected infrastructure and integrations across IT and operations, with a defined transition plan for existing billing platforms. The program defined operational readiness activities including Operational Readiness Testing, role and responsibility mapping for production support, and coordination with HR on impact assessments and organizational change for IT and customer-facing teams in Ontario and Quebec.
Governance and controls were formalized through a managed services governance structure, a security matrix for user access, KPI dashboards and application measurement programs. The Application Owner role was positioned to approve changes, manage impact analysis, ensure legislative compliance and drive usability and quality improvement for the NetCracker BSS/OSS implementation, with responsibility for key controls and audit deliverables.
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Cogeco Connexion Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2011 | 2018 |
In 2011, Cogeco Connexion implemented MicroStrategy ONE Analytics as its Analytics and BI platform. The engagement was led by a Lead Consultant who analyzed client requirements, authored conception and architecture documents, and proposed the solution architecture for the BI environment.
The implementation included rebuilding enterprise data models with targeted modifications, and participation in the ETL lifecycle using OWB Designer to build mappings and workflows. MicroStrategy ONE Analytics was used to develop reports and dashboards with dynamic filters, and scheduling was configured to support automated distribution and recurring delivery.
Platform architecture work focused on MicroStrategy project schema design, metadata organization, report processing and cache strategies, and a scheduling and distribution layer. Distribution channels implemented included file server exports, email delivery, history object delivery, and cache-driven retrieval to support both interactive consumption and scheduled report distribution.
Operational and governance activities included producing detailed architecture and solution documents, maintaining OWB Designer mapping artifacts, analyzing and developing SQL to resolve data issues, and training power users and end users. Governance emphasized documented scheduling rules, query management, and standardized distribution workflows to sustain reporting operations.
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Cogeco Connexion Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Cogeco Connexion implemented Acquia Cloud to host and operate its public website. Acquia Cloud serves as the organization's Web Content Management platform for corporate and customer-facing digital properties.
The deployment centers on Acquia Cloud managed hosting with segregated development, staging and production environments, supporting content authoring, editorial workflow and media asset management capabilities typical of a Web Content Management implementation. Deployment automation and pipeline orchestration are used to push site updates and configuration across environments, and the platform provides cloud-based scaling and content delivery capabilities to handle traffic variability.
Operational ownership is concentrated in marketing and digital experience teams, with IT responsible for platform operations and release governance. Governance practices include role-based editorial access, staged approvals within editorial workflows and coordinated releases across environments to preserve site stability. Acquia Cloud is the primary Web Content Management hosting and orchestration layer for Cogeco Connexion's web presence in Canada.
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Cogeco Connexion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Cogeco Connexion ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Cogeco Connexion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Cogeco Connexion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cogeco Connexion
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cogeco Connexion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cogeco Connexion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cogeco Connexion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cogeco Connexion Technographics
Cogeco Connexion is a Communications organization based in Canada,
with around 5200 employees and annual revenues of $2.23 billion.
Cogeco Connexion operates a diverse technology stack with applications such as
NetCracker BSS/OSS, MicroStrategy ONE Analytics and Acquia Cloud,
covering areas like OSS/BSS, Analytics and BI and Web Content Management.
Cogeco Connexion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NEC Corporation, MicroStrategy and Acquia.
Cogeco Connexion recently adopted applications including
PostHog in 2023, AppDynamics APM in 2021 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cogeco Connexion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cogeco Connexion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cogeco Connexion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.