Colchester, CO3 3WG,
United Kingdom
Colchester Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Colchester Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Colchester Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Colchester Borough Council has purchased the following applications: Advanced eFinancials for Government ERP in 2013, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Colchester Borough Council is running and its propensity to invest more and deepen its relationship with OneAdvanced , NEC Software Solutions UK , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Colchester Borough Council revenues, which have grown to $224.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Colchester Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Colchester Borough Council implemented Advanced eFinancials as its core Government ERP to centralize corporate finance and transactional accounting. The deployment was supplied by Advanced Business Solutions and is identified as the council's principal finance application.
The implementation encompasses Advanced eFinancials core finance alongside supporting modules including eProcurement, eAnalyser, XcelUploader site licence and BOXI reporting. User licensing is distributed across modules with 40 concurrent users on eFinancials, 200 named users on eProcurement, 120 named users on eAnalyser, and 100 named users on BOXI, indicating role based access for procurement, analysis and reporting functions.
Operational coverage focuses on council finance functions with stewardship assigned to Steve Heath, Finance Manager (Technical). The configuration supports procurement to payment workflows through eProcurement feeding financial posting into Advanced eFinancials, analytical reporting and data exploration via eAnalyser and BOXI, and bulk data import capability using XcelUploader.
Contract governance is structured with no expiry date, annual maintenance and support payments, and upgrades managed on an as needed basis, the system being last upgraded in June 2013 and with no upgrades planned. Procurement activity for a replacement system is not planned, which positions ongoing support arrangements and the named technical finance owner as the primary operational governance mechanisms.
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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