AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Collective Goods Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Collective Goods implemented Microsoft 365. Microsoft 365 in the Collaboration category is used on their website and as a cloud-hosted productivity and collaboration platform for the organization. The Microsoft 365 deployment at Collective Goods includes core Collaboration capabilities typical of the suite, configured for enterprise email and calendaring, document management and intranet content via SharePoint Online, synchronous messaging and meetings with Microsoft Teams, OneDrive for Business file storage, and browser-based Office applications for document authoring and coauthoring. These functional modules support content publishing workflows and internal collaboration across employee teams. The implementation follows a cloud tenancy model using Microsoft 365 administrative controls for user and group provisioning, role based access, site level permissions, and compliance configuration. Operational coverage is organization wide, and the platform is surfaced on the public website to support content delivery while internal governance is handled through the Microsoft 365 admin center and site permission structures.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2017 2017
In 2017 Collective Goods implemented Automattic Jetpack CRM on their website to centralize customer contact management and support retail customer engagement. The deployment places Automattic Jetpack CRM at the CRM layer of their digital storefront, capturing contact and inquiry data directly from site forms and routing records into the application for downstream marketing and support use. Functional configuration emphasizes contact management, lead capture from the website, list segmentation, and workflow automation consistent with CRM capabilities. Integrations are concentrated on the website capture flow, with captured contacts funneled into segmented lists and communication workflows inside Automattic Jetpack CRM, and governance focused on standardizing contact fields and access controls to align marketing and customer service processes.
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Sales Engagement CRM 2017 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2016 2016
In 2016, Collective Goods implemented Amazon SES to manage transactional messaging on its public website. The deployment uses Amazon SES within the Transactional Email category to deliver customer-facing communications tied to e-commerce activity. The implementation configures Amazon SES to support standard transactional email workflows, including order confirmations, shipping notifications, account creation messages, password resets, and subscription notices. Configuration includes handling of bounces and complaints and use of email authentication controls consistent with Transactional Email best practices, while the Amazon SES service provides deliverability and monitoring capabilities. Operationally Amazon SES is integrated directly with the Collective Goods website to drive automated messages from site checkout and account flows, and it supports customer service and e-commerce operations that depend on reliable transactional delivery. Governance focuses on inbox deliverability management and complaint handling through the Amazon SES console and API driven monitoring, aligning platform configuration with operational email handling processes.
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Collective Goods
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Collective Goods Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Collective Goods Technographics

Collective Goods is a Retail organization based in United States, with around 350 employees and annual revenues of $25.0 million.

Collective Goods operates a diverse technology stack with applications such as Microsoft 365, Automattic Jetpack CRM and Amazon SES, covering areas like Collaboration, CRM and Transactional Email.

Collective Goods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Automattic and Amazon Web Services (AWS).

Collective Goods recently adopted applications including GoDaddy in 2018, Automattic Jetpack CRM in 2017 and Bitrix24 Sales Automation in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Collective Goods’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Collective Goods’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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