Kings Lynn, PE30 2QW,
United Kingdom
College of West Anglia Technographics
College of West Anglia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by College of West Anglia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 College of West Anglia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that College of West Anglia has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Moodle LMS for Learning and Development in 2012, Tawk.to for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems College of West Anglia is running and its propensity to invest more and deepen its relationship with Infor , Moodle , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing College of West Anglia revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for College of West Anglia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
College of West Anglia Tech Stack and Enterprise Applications
College of West Anglia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 College of West Anglia implemented Infor SunSystems as its ERP Financial application. The deployment targeted core financial operations with explicit emphasis on debt management and accounts receivable workflows inside the college finance function, providing centralized records for debtor accounts, payment tracking and financial control reporting.
An internal audit of debt recovery controls found outstanding debt levels to be low compared with other colleges and issued a positive opinion, noting the control framework around Infor SunSystems was well designed. The audit recorded one low priority recommendation tied to SunSystems configuration, recommending faster closure of inactive user profiles, prevention of duplicate user profiles and improved audit trail documentation for changes to system access. The audit also suggested reducing the interval between password changes to lower access risk.
The recommended actions focus on access governance, user account lifecycle and audit logging within Infor SunSystems and would be managed by finance and IT teams responsible for ERP administration. The emphasis is on strengthening application-level controls and traceability of entitlement changes rather than altering core financial processes, with the existing debt management controls maintained as effective.
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College of West Anglia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2012 | 2012 |
In 2012, College of West Anglia deployed Moodle LMS on its public site as the institution's Learning and Development platform. The implementation placed Moodle LMS on cwa.ac.uk to provide an institutional-facing learning environment for course delivery and learner interaction.
The deployment emphasized core Learning and Development capabilities typical of a learning management system, including course authoring and content delivery, assessment and submission workflows, gradebook tracking, discussion forums, and structured resource distribution. Configuration work focused on site theming and course structures aligned to academic programs, role based access for instructors and students, and standard LMS administrative functions to manage course lifecycle and user enrollments.
Operational coverage centered on supporting teaching and learning across the college via the website, with the Moodle LMS serving academic staff and students for online course materials, assignment workflows, and asynchronous collaboration. Governance concentrated on centralized LMS administration and course owner responsibilities to control content publication and assessment rules, while institutional IT and academic teams coordinated ongoing content management and platform maintenance.
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College of West Anglia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 College of West Anglia deployed Tawk.to on its website. Tawk.to is a Chatbots and Conversational AI application embedded as a customer-facing web chat widget to provide real-time messaging for site visitors and prospective students.
The implementation uses the vendor's embeddable JavaScript snippet and the Tawk.to administration console, delivering capabilities typical of the Chatbots and Conversational AI category such as live chat, visitor monitoring, canned responses, offline messaging and basic chat routing to staffed accounts. Operational control is centered on the college website, with chat agent accounts and business hours configured to align with front-line student support workflows, and governance exercised through console user roles and message history for follow-up and audit.
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College of West Anglia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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College of West Anglia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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College of West Anglia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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College of West Anglia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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College of West Anglia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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College of West Anglia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at College of West Anglia
Apps Being Evaluated by College of West Anglia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||