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Colonial Savings Tech Stack and Enterprise Applications

Colonial Savings ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hyland Legacy OnBase for AP AP Automation ERP n/a 2015 2015
In 2015 Colonial Savings implemented OnBase for AP. Colonial Savings had been using OnBase by Hyland to manage documents internally and to present information to credit unions through an online portal, and the volume and breadth of loan related documents that needed to be shared externally required a dedicated AP Automation approach to scale controlled document exchange and support compliance. The OnBase for AP deployment concentrated on AP Automation capabilities common to accounts payable workflows, including document capture and imaging, automated indexing and metadata enrichment, OCR assisted data extraction, workflow routing for approvals, and centralized retention and audit logging. OnBase for AP was configured to treat loan related documentation and vendor invoices as unified payables artifacts, enabling automated processing rules and exception routing tied to accounts payable and loan documentation workflows. Deployment extended the existing online portal integration that Colonial used to present information to credit unions, adding external access controls and rights management to enable secure document sharing with partner institutions. The operational scope covered accounts payable, loan operations, and compliance teams, with the system acting as the central repository and access point for externally shared loan documents. Governance and process changes accompanied the technical rollout, standardizing indexing and retention policies, defining role based access for external users, and instrumenting audit trails to meet regulatory and partner reporting needs. The implementation positioned OnBase for AP as the controlled document and workflow platform to support compliance when exchanging loan related materials with credit unions.
Colonial Savings ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ICE Mortgage Technology Legacy ICE Mortgage Black Knight MSP Loan Management ERP Services and Operations n/a 2022 2022
In 2022, Colonial Savings implemented ICE Mortgage Black Knight MSP to introduce enterprise Loan Management capabilities across its servicing organization. Colonial Savings is a national, multi service financial institution headquartered in Fort Worth, Texas, and engaged Black Knight to centralize servicing operations and customer engagement workflows using the Black Knight servicing ecosystem. The deployment centered on the MSP loan servicing system as a core end to end servicing platform, supporting functions from loan boarding through default. Colonial configured MSP alongside Black Knight Servicing Digital, Customer Service, and Loss Mitigation, enabling consumer facing web and mobile self service, a unified support representative interface with loan and neighborhood context, and rule driven retention, collections and liquidation workflows with step by step validation. Colonial’s implementation leverages Black Knight’s integrated servicing solutions so that Customer Service and Servicing Digital present aligned views, allowing support representatives to see the same consumer facing information during calls. Operational coverage focuses on servicing operations, customer service, loss mitigation and retention workflows, and the platform is positioned to support regulatory compliance processes and homeowner engagement across the servicing journey. Governance and workflow changes emphasized centralized servicing procedures and guided user workflows, particularly within Loss Mitigation where advanced rules and validation reduce process omissions. The move to ICE Mortgage Black Knight MSP and companion applications is positioned to enhance the customer experience, support retention strategies and deliver greater operational efficiencies as stated by Colonial and Black Knight.
Loan Management ERP Services and Operations 2022 2022
Loan Management ERP Services and Operations 2022 2022
Colonial Savings Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Colonial Savings implemented Microsoft 365 as its Collaboration platform for corporate email and productivity. The rollout included use of Office 365 Mail on the company website for public-facing contact and outbound messaging, and established Microsoft 365 as the primary cloud-hosted collaboration suite. The implementation centralized cloud-hosted email, document sharing, and team communication capabilities, with tenant-level administration and mailbox configuration used to govern user access and provisioning. Identity and access controls consistent with Microsoft 365 were applied to support secure collaboration and unified mailbox management across Colonial Savings employees.
Colonial Savings Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2019 2019
Web Content Management Content Management 2020 2020
Colonial Savings CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Colonial Savings IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Colonial Savings CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Colonial Savings

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Colonial Savings Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Colonial Savings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Colonial Savings digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Colonial Savings Technographics
Colonial Savings is a Banking and Financial Services organization based in United States, with around 700 employees and annual revenues of $100.0 million.
Colonial Savings operates a diverse technology stack with applications such as OnBase for AP, ICE Mortgage Black Knight MSP and Microsoft 365, covering areas like AP Automation, Loan Management and Collaboration.
Colonial Savings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Hyland, ICE Mortgage Technology and Microsoft.
Colonial Savings recently adopted applications including ICE Mortgage Black Knight MSP in 2022, ICE Mortgage Black Knight Loss Mitigation in 2022 and ICE Mortgage Black Knight Servicing Digital in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Colonial Savings’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Colonial Savings’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Colonial Savings technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.