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Colony Hotel
Location
736 Ocean Dr,
Miami Beach, 33139-6220, FL,
United States
Website
https://www.colonymiami.com/
Phone
1 305-673-0088
Artw industry
Leisure and Hospitality
Employee
Revenue

Colony Hotel Technographics

Colony Hotel Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Colony Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Colony Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Colony Hotel has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2018, Paraty Tech Contact Center for Call Center in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Colony Hotel is running and its propensity to invest more and deepen its relationship with IONOS , Microsoft , Paraty Tech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Colony Hotel revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Colony Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Colony Hotel Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IONOS Legacy IONOS Cloud Application Hosting and Computing Services IaaS n/a 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paraty Tech Legacy Paraty Tech Contact Center Call Center CRM n/a 2024 2025
In 2024, Colony Hotel implemented Paraty Tech Contact Center, a Call Center application to centralize the Miami property digital ecosystem and consolidate reservations and guest communications. Paraty Tech was engaged to unify the booking engine, revenue management and digital channels to support direct reservations and improve CRM and reservations operations. Deployment leveraged Paraty Tech Contact Center voice channel and call overflow capabilities within a cloud oriented contact center architecture to route inbound reservations and manage call overflow. Implemented functional components included inbound voice routing, call overflow handling, reservations workflow automation, CRM synchronization and operational reporting to support reservations and front desk workflows. Integrations connected the Paraty Tech Contact Center to the hotel's booking engine, revenue management system and digital channels, enabling reservation creation and CRM updates from contact center interactions. Operational coverage focused on reservations and CRM operations for the Miami property, aligning contact center activity with revenue management and direct booking channels. Governance centered on centralizing contact handling and standardizing reservation workflows and escalation paths, which required changes to reservations process ownership and orchestration across voice and digital channels. Paraty Tech reported a group level uplift in direct revenue of +100% in early 2025 following the engagement.
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2019 2019
Tag Management CRM 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Guest Management ERP Services and Operations 2017 2017
Reservation and Booking Management ERP Services and Operations 2024 2025
IT Decision Makers and Key Stakeholders at Colony Hotel
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Colony Hotel Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Colony Hotel Technographics

Colony Hotel is a Leisure and Hospitality organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Colony Hotel operates a diverse technology stack with applications such as IONOS Cloud, Paraty Tech Contact Center and Google Workspace (Formerly Google G-Suite), covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Colony Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IONOS, Paraty Tech and Google.

Colony Hotel recently adopted applications including Paraty Tech Contact Center in 2024, Paraty Tech Booking in 2024 and The Trade Desk in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Colony Hotel’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Colony Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Colony Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.