COLTENE Holding
Feldwiesenstrasse 20,
Altstatten, 9450,
Switzerland
Altstatten, 9450,
Switzerland
41 71 757 5380
Life Sciences
COLTENE Holding Technographics
COLTENE Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by COLTENE Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1157 COLTENE Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that COLTENE Holding has purchased the following applications: Microsoft 365 for Collaboration in 2021, FreshDesk Customer Support for Customer Support in 2019, Usercentrics Consent Management Platform (CMP) for Governance, Risk and Compliance in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems COLTENE Holding is running and its propensity to invest more and deepen its relationship with Microsoft , Zoho Corp. , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing COLTENE Holding revenues, which have grown to $299.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for COLTENE Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
COLTENE Holding Tech Stack and Enterprise Applications
COLTENE Holding Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, COLTENE Holding implemented Microsoft 365 for Collaboration. The deployment is observable on COLTENE Holding's public website and positions Microsoft 365 as the primary cloud collaboration platform for corporate productivity and communication. Microsoft 365, delivered as a cloud SaaS suite, provides mailbox, document management, chat and meeting capabilities that underpin day to day collaboration across the organization. COLTENE Holding Microsoft 365 Collaboration supports core business functions in corporate operations and cross functional teamwork.
The implementation leverages standard Microsoft 365 collaboration capabilities such as Exchange Online for email, SharePoint and OneDrive for document storage and content management, and Microsoft Teams for real time communication and meetings. Configuration and operational focus include user account provisioning and access control, information governance and content lifecycle policies aligned to the life sciences context, and endpoint access for distributed employees. The narrative on COLTENE Holding's website confirms Microsoft 365 as part of their application stack, and the deployment is framed around enterprise collaboration, document workflows and internal communications.
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Collaboration | Collaboration |
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2022 | 2022 |
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COLTENE Holding CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, COLTENE Holding deployed FreshDesk Customer Support as a web-embedded support portal on its corporate website to centralize customer inquiries, aligning the company with the Customer Support application category. The implementation focused on providing a single point of entry for external customers to log issues and request assistance through the website channel.
FreshDesk Customer Support was configured to deliver core Customer Support functionality, including ticket management, a searchable knowledge base, automated ticket routing and escalation rules, and workflow automation such as canned responses and macros. The deployment leveraged standard Customer Support capabilities for SLA policy enforcement and priority handling to structure case lifecycles and response timelines.
The solution was provisioned as a cloud SaaS instance embedded in the website, enabling web form intake and a customer-facing portal experience consistent with Customer Support best practices. Operational coverage targeted customer-facing and post sale support functions, consolidating inbound web requests into a centralized ticket queue for support and service teams.
Governance centered on configuring role based access, queue ownership, and process driven escalation to align support workflows with product support responsibilities. Reporting and dashboarding within FreshDesk Customer Support were used to standardize status visibility and to drive operational adherence to established ticket routing and SLA processes.
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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COLTENE Holding TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Usercentrics | Legacy | Usercentrics Consent Management Platform (CMP) | Governance, Risk and Compliance | TRM | n/a | 2020 | 2020 |
In 2020, COLTENE Holding implemented Usercentrics Consent Management Platform (CMP) on their website. The deployment is positioned under Governance, Risk and Compliance to centralize cookie consent capture and privacy preference management for web visitors and to formalize online consent controls for the business function of privacy and legal compliance.
The Usercentrics Consent Management Platform (CMP) implementation emphasizes front end consent capture via a cookie banner and a visitor preference center, along with consent logging and consent-based script control capabilities that are standard for CMP solutions. Configuration work focused on cookie categorization, granular consent options, and persistent consent records to support auditability and regulatory recordkeeping in Governance, Risk and Compliance processes.
Operational coverage is limited to COLTENE Holding web properties as indicated by the source, with governance and policy ownership routed to privacy and legal teams to manage consent lifecycle and retention settings. Integrations with downstream systems are not specified in the source, therefore technical scope is concentrated on consent orchestration, storage of consent records, and providing an auditable trail to support the companys compliance obligations.
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COLTENE Holding PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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COLTENE Holding IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at COLTENE Holding
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by COLTENE Holding Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from COLTENE Holding IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the COLTENE Holding digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD COLTENE Holding Technographics
COLTENE Holding is a Life Sciences organization based in Switzerland,
with around 1157 employees and annual revenues of $299.0 million.
COLTENE Holding operates a diverse technology stack with applications such as
Microsoft 365, FreshDesk Customer Support and Usercentrics Consent Management Platform (CMP),
covering areas like Collaboration, Customer Support and Governance, Risk and Compliance.
COLTENE Holding has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Freshworks and Usercentrics.
COLTENE Holding recently adopted applications including
Zoho Mail in 2022, Hubspot Marketing Automation in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of COLTENE Holding’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates COLTENE Holding’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete COLTENE Holding technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.