Evans, 30809-7603, GA,
United States
Columbia County Georgia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Columbia County Georgia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Columbia County Georgia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Columbia County Georgia has purchased the following applications: CivicRec for Government ERP in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Cayenta CIS for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Columbia County Georgia is running and its propensity to invest more and deepen its relationship with CivicPlus , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Columbia County Georgia revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Columbia County Georgia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicRec | Government ERP | ERP Services and Operations | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta CIS | CRM | CRM | n/a | 2024 | 2025 |
In 2024 Columbia County Georgia implemented Cayenta CIS for utility CRM and billing across its county water and utility operations. Cayenta CIS is deployed as the CRM to centralize customer records, billing schedules, and meter-to-cash workflows for the county located in the Southeast United States.
The implementation configured Cayenta CIS to support meter-to-cash processing and self-service capabilities, and included an integrated customer engagement portal to expose account details, usage history, and service requests. Payment integration with Paymentus was embedded to handle online payments and reconcile transactions back into Cayenta CIS.
Integrations were implemented to operational systems including AMI for interval consumption data, an MDM feed for customer and meter master records, WMS for inventory and work order coordination, and GIS for spatial asset and service point alignment, improving data fidelity for billing. The architecture centralized utility data into Cayenta CIS as the system of record for customer accounts and billing, enabling automated billing cycles and portal-driven customer interactions.
Go-live occurred in late April 2025 following the 2024 implementation period, with rollout focused on billing, customer service, and field operations teams. The deployment modernized meter-to-cash and self-service capabilities and was scoped to improve billing accuracy and customer access through the integrated portal and payment processing integration.
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Tag Management | CRM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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