Greensboro, 27409, NC,
United States
Columbia Forest Products Technographics
Columbia Forest Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Columbia Forest Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Columbia Forest Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Columbia Forest Products has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2013, Hubspot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Columbia Forest Products is running and its propensity to invest more and deepen its relationship with Intuit , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Columbia Forest Products revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Columbia Forest Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Columbia Forest Products Tech Stack and Enterprise Applications
Columbia Forest Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Columbia Forest Products implemented Intuit Quickbooks Enterprise as its central ERP Financial system to consolidate core financial management for corporate accounting and finance. The deployment focused on establishing Intuit Quickbooks Enterprise for general ledger consolidation, accounts payable and receivable workflows, and cost accounting practices consistent with mid-market manufacturing financial operations.
Configuration emphasized ERP Financial capabilities such as chart of accounts standardization, multi-entity transaction processing, role-based access controls, and automated financial reporting. Job requirements and implementation notes indicated experience with Microsoft Access and QuickBooks was desired, reflecting continued use of Access for ad hoc reporting and reliance on Intuit Quickbooks Enterprise for transaction processing and bookkeeping.
Operational scope covered corporate finance and accounting teams supporting United States manufacturing sites, aligning month-end close, vendor payment cycles, and receivables management within Intuit Quickbooks Enterprise. Governance measures centered on structured close processes, reconciliation workflows, and user access controls to maintain auditability, and recruitment messaging highlighted Access and QuickBooks familiarity as part of ongoing system support.
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Columbia Forest Products HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2013 | 2014 |
In 2013 Columbia Forest Products implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR system. The deployment supported HR operations at a plywood manufacturing site in Old Fort, North Carolina where a facility HR manager administered day to day employee relations for a 350 employee 24/7 workforce, while aligning with enterprise HR administration across the company of 2000 employees.
The implementation positioned UKG Pro HCM as the primary HRIS for employee records, payroll processing, benefits administration, absence and FMLA case tracking, and compliance recordkeeping for OSHA and workers compensation. The platform was configured to manage temporary employee profiles, standardize compensation and benefits data, and maintain centralized personnel files for site level and corporate HR workflows.
Integration between the Kronos timekeeping system and UKG Pro HCM was used to feed time and attendance data into payroll processing, reducing manual reconciliation and supporting shift oriented payroll cycles. Operational coverage linked plant level time capture to the central HCM, enabling consolidated payroll runs and benefits enrollment driven from the UKG Pro HCM environment.
Governance and rollout were executed through facility HR leadership with an emphasis on consistent policy enforcement, employee communications, and change management for continuous operations. The combined Kronos and UKG Pro HCM environment was used to streamline employee files, payroll and benefits administration as part of ongoing HR operations.
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Payroll | HCM |
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2013 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Columbia Forest Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Columbia Forest Products deployed Hubspot Live Chat on its public website. Hubspot Live Chat is cataloged under Chatbots and Conversational AI and is used to provide web-based customer engagement and preliminary lead capture workflows.
The deployment is a site-embedded live chat widget provisioned through the Hubspot Live Chat application, configured to capture visitor contact data and conversation transcripts to support inbound interaction management. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including real-time messaging, automated routing and scripted replies, and persistent conversation logging for follow up. Operational coverage is focused on the corporate website to serve customer service and commercial inquiry channels, with governance applied through Hubspot platform configuration and site-level chat settings to control routing, response templates, and data capture.
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Columbia Forest Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Columbia Forest Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Columbia Forest Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Columbia Forest Products
Apps Being Evaluated by Columbia Forest Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||