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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Columbia Gas of Ohio,a NiSource Company Tech Stack and Enterprise Applications

Columbia Gas of Ohio,a NiSource Company ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paymentus Legacy Paymentus Payveris Payment Processing ERP n/a 2020 2020
In 2020, Columbia Gas of Ohio implemented Paymentus Payveris. Paymentus Payveris is deployed on Columbia Gas of Ohio's public website to provide Payment Processing for online customer bill payments and customer-facing payment flows. The deployment centralizes web-based payment capture and portal payment experiences for residential and commercial customers of Columbia Gas of Ohio, a NiSource company. The implementation configures web-hosted payment pages and a payment gateway layer, including tokenization and support for card and ACH payment methods, using Payment Processing functional terminology such as payment capture, authorization, and PCI-compliant data handling. Operational coverage focuses on customer service and billing functions, integrating the public website payment interface into customer-facing workflows and reconciliation processes. Governance and operational ownership sit with payments and billing teams, with configuration management and reporting accessed through the Paymentus Payveris administrative controls.
Columbia Gas of Ohio,a NiSource Company HCM
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VAR/SI
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Insight
SAP Legacy SAP WalkMe Digital Adoption HCM n/a 2019 2019
In 2019, Columbia Gas of Ohio, a NiSource Company implemented SAP WalkMe as a Digital Adoption solution. The deployment placed SAP WalkMe on the company's public website to deliver in context guidance for customers managing accounts, service requests, and billing online. The SAP WalkMe implementation focused on in page walkthroughs, step by step guides, contextual tooltips, and task oriented pathways to support online account management and bill payment workflows. Configuration work emphasized rules for triggering guidance based on user actions and simple segmentation to target common customer journeys. The deployment leveraged WalkMe content sets and editor driven flows to minimize changes to the underlying website code. Operationally the rollout impacted customer facing digital channels and customer service teams who use the website for self service, and the solution was positioned to reduce friction in online transactions. Architecturally the implementation used a client side overlay model that injects the WalkMe script into the website to orchestrate guidance without deep backend integration. Ongoing governance centered on content ownership and iterative updating of guidance by digital channels and customer service stakeholders.
Recruiting, Applicant Tracking System HCM 2020 2020
Workforce Management HCM 2016 2016
Columbia Gas of Ohio,a NiSource Company ERP Services and Operations
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Previous System
Application
Category
Market
VAR/SI
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Insight
DNV Legacy DNV Cascade Asset Performance Management ERP Services and Operations n/a 2021 2021
In 2021, Columbia Gas of Ohio, a NiSource Company deployed DNV Cascade in an Asset Performance Management implementation to support equipment maintenance and inspection across its gas and electric operations in Ohio and Indiana. The engagement was planned and executed under an internal IT project manager who led the rollout approach and coordinated cross functional teams for execution. The implementation included core DNV Cascade platform functionality and the Cascade Inspector module, configured to manage inspection templates, asset records, and condition based inspection workflows. Configuration work emphasized inspection data capture, work order orchestration, and mobile enabled field workflows to align maintenance execution with asset health monitoring. Integrations were delivered to support utility equipment maintenance and inspection data flows, and Microsoft Surface tablets were provisioned for field technicians to capture inspection evidence and asset updates for ingestion into DNV Cascade. Project execution involved architects, infrastructure, change management, IT application support, and vendor coordination to establish connectivity and data handoffs between field devices and the Asset Performance Management system. Governance and operationalization were driven through ServiceNow for tracking project costs, risks, deliverables and overall project health, and by publishing project dashboards and reports for directors and upper management. The program included formal transition plans to hypercare and operations teams to hand off ongoing support and maintenance of DNV Cascade and the Cascade Inspector module.
Columbia Gas of Ohio,a NiSource Company Content Management
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Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2011 2011
Columbia Gas of Ohio,a NiSource Company CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Columbia Gas of Ohio,a NiSource Company IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Backup as a Service (BaaS) IaaS 2018 2018
Backup as a Service (BaaS) IaaS 2018 2018
Cloud Storage IaaS 2022 2022
Columbia Gas of Ohio,a NiSource Company CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Columbia Gas of Ohio,a NiSource Company

First Name Last Name Title Function Department Email Phone
Director, IT Applications Director IT
Manager, IT Infrastructure - Cloud, Data Center, Workplace Technology Manager IT
Director IT Infrastructure Director IT
Manager Data & Analytics Manager IT

Apps Being Evaluated by Columbia Gas of Ohio,a NiSource Company Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Columbia Gas of Ohio,a NiSource Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Columbia Gas of Ohio,a NiSource Company digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Columbia Gas of Ohio,a NiSource Company Technographics
Columbia Gas of Ohio,a NiSource Company is a Oil, Gas and Chemicals organization based in United States, with around 2300 employees and annual revenues of $1.60 billion.
Columbia Gas of Ohio,a NiSource Company operates a diverse technology stack with applications such as Paymentus Payveris, SAP WalkMe and DNV Cascade, covering areas like Payment Processing, Digital Adoption and Asset Performance Management.
Columbia Gas of Ohio,a NiSource Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paymentus, SAP and DNV.
Columbia Gas of Ohio,a NiSource Company recently adopted applications including Amazon S3 in 2022, DNV Cascade in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Columbia Gas of Ohio,a NiSource Company’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Columbia Gas of Ohio,a NiSource Company’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Columbia Gas of Ohio,a NiSource Company technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.