Columbus, 43216-2318, OH,
United States
Columbia Gas of Ohio,a NiSource Company Technographics
Columbia Gas of Ohio,a NiSource Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Columbia Gas of Ohio,a NiSource Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Columbia Gas of Ohio,a NiSource Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Columbia Gas of Ohio,a NiSource Company has purchased the following applications: Paymentus Payveris for Payment Processing in 2020, SAP WalkMe for Digital Adoption in 2019, DNV Cascade for Asset Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Columbia Gas of Ohio,a NiSource Company is running and its propensity to invest more and deepen its relationship with Paymentus , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Columbia Gas of Ohio,a NiSource Company revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Columbia Gas of Ohio,a NiSource Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Columbia Gas of Ohio,a NiSource Company Tech Stack and Enterprise Applications
Columbia Gas of Ohio,a NiSource Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paymentus | Legacy | Paymentus Payveris | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Columbia Gas of Ohio implemented Paymentus Payveris. Paymentus Payveris is deployed on Columbia Gas of Ohio's public website to provide Payment Processing for online customer bill payments and customer-facing payment flows. The deployment centralizes web-based payment capture and portal payment experiences for residential and commercial customers of Columbia Gas of Ohio, a NiSource company.
The implementation configures web-hosted payment pages and a payment gateway layer, including tokenization and support for card and ACH payment methods, using Payment Processing functional terminology such as payment capture, authorization, and PCI-compliant data handling. Operational coverage focuses on customer service and billing functions, integrating the public website payment interface into customer-facing workflows and reconciliation processes. Governance and operational ownership sit with payments and billing teams, with configuration management and reporting accessed through the Paymentus Payveris administrative controls.
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Columbia Gas of Ohio,a NiSource Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WalkMe | Digital Adoption | HCM | n/a | 2019 | 2019 |
In 2019, Columbia Gas of Ohio, a NiSource Company implemented SAP WalkMe as a Digital Adoption solution. The deployment placed SAP WalkMe on the company's public website to deliver in context guidance for customers managing accounts, service requests, and billing online.
The SAP WalkMe implementation focused on in page walkthroughs, step by step guides, contextual tooltips, and task oriented pathways to support online account management and bill payment workflows. Configuration work emphasized rules for triggering guidance based on user actions and simple segmentation to target common customer journeys. The deployment leveraged WalkMe content sets and editor driven flows to minimize changes to the underlying website code.
Operationally the rollout impacted customer facing digital channels and customer service teams who use the website for self service, and the solution was positioned to reduce friction in online transactions. Architecturally the implementation used a client side overlay model that injects the WalkMe script into the website to orchestrate guidance without deep backend integration. Ongoing governance centered on content ownership and iterative updating of guidance by digital channels and customer service stakeholders.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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Columbia Gas of Ohio,a NiSource Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DNV | Legacy | DNV Cascade | Asset Performance Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Columbia Gas of Ohio, a NiSource Company deployed DNV Cascade in an Asset Performance Management implementation to support equipment maintenance and inspection across its gas and electric operations in Ohio and Indiana. The engagement was planned and executed under an internal IT project manager who led the rollout approach and coordinated cross functional teams for execution.
The implementation included core DNV Cascade platform functionality and the Cascade Inspector module, configured to manage inspection templates, asset records, and condition based inspection workflows. Configuration work emphasized inspection data capture, work order orchestration, and mobile enabled field workflows to align maintenance execution with asset health monitoring.
Integrations were delivered to support utility equipment maintenance and inspection data flows, and Microsoft Surface tablets were provisioned for field technicians to capture inspection evidence and asset updates for ingestion into DNV Cascade. Project execution involved architects, infrastructure, change management, IT application support, and vendor coordination to establish connectivity and data handoffs between field devices and the Asset Performance Management system.
Governance and operationalization were driven through ServiceNow for tracking project costs, risks, deliverables and overall project health, and by publishing project dashboards and reports for directors and upper management. The program included formal transition plans to hypercare and operations teams to hand off ongoing support and maintenance of DNV Cascade and the Cascade Inspector module.
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Columbia Gas of Ohio,a NiSource Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2011 | 2011 |
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Columbia Gas of Ohio,a NiSource Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Columbia Gas of Ohio,a NiSource Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Columbia Gas of Ohio,a NiSource Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Columbia Gas of Ohio,a NiSource Company
Apps Being Evaluated by Columbia Gas of Ohio,a NiSource Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||